Career Opportunities

As a long-standing organization surrounded by the Greater Fall River, Taunton and New Bedford areas, Crystal Springs offers employment candidates the opportunity to begin an extremely satisfying career, focused on making a true difference in the lives of some of the most inspiring people one could ever hope to meet or work with. All of our positions require at least a high school diploma (or the equivalent) and the ability to complete introductory training courses (CPR, FirstAid). All positions also require applicants to be able to read/write/speak English fluently; drug screenings and criminal record background checks are performed on all potential employees.
Our team is a collaborative, multi-disciplinary group consisting of Residential, Day Habilitation, Nursing, Psychology and Case Management professionals who share information and strive to jointly develop individualized services that will deliver the most effective and supportive care to the people we serve.
Download more requirements and benefits by clicking HERE.

Statement of Nondiscrimination

Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.

Available Positions

Department: Housekeeping

Hours: 40 hours; 6:00 am to 2:30 pm; Monday – Friday; some flexibility needed for potential evenings and/or weekends

Job Summary:

  • We are actively seeking a dependable individual to fill our full-time Floor Technician position. The individual in this position must be capable of performing heavy cleaning tasks safely; possess skills in operating a variety of heavy equipment and machinery used by the department as needed and understand and maintain standards of sanitary, hygienic practice.

Duties:

  • An individual who has his/her own transportation to commute to and from designated assignments;
  • Can bend, lift heavy equipment, squat, and use repetitive motion with hands;
  • Can work independently and communicate well with other departments;
  • Must be capable of performing heavy cleaning tasks safely;
  • Must possess skills in operating a variety of floor cleaning equipment and machinery used by the department;
  • Must understand and maintain standards of sanitary, hygienic practice.

Requirements:

  • Must possess skills in operating variety of floor cleaning equipment and machinery used by the department
  • Capable of performing heavy cleaning tasks safely
  • Carry up to 30 lbs; bend, lift heavy equipment, squat and use repetitive motion with hands
  • Can work independently and communicate well with other departments
  • Read, write, speak, and understand English for the safety of the individuals we serve
  • Valid driver's license and clean driving record
Hours/Shift: Full Time; 7:00 am to 3:30 pm; Monday through Friday (Flexible at the discretion of the Maintenance Manager to provide 365/day 24 hour coverage)

Job Summary:

  • Maintain all buildings, interior and exterior in safe, serviceable condition.

Duties:

  • Monitor and perform routine checks of all electrical systems (lighting system); diagnose system malfunction and correct where possible;
  • Monitor and perform routine checks of all plumbing and heating systems (thermostats, boilers, air conditioning units, water heaters, mixing valves, refrigerator and freezer units); diagnose and correct problems where necessary and possible;
  • Perform repairs on all equipment not under warranty (i.e., vacuum cleaners, dishwashers, disposals, etc.);
  • Basic carpentry skills;
  • Painting (interior and exterior);
  • Snow removal; on-call responsibilities as weather dependent;
  • Meet all requirements for inservices.

Requirements:

  • Experienced Carpenter in General Construction (Licensed Preferred);
  • Active driver’s license;
  • Ability to stand, bend, kneel, climb;
  • General maintenance experience;
  • Ability to lift up to 100 pounds.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Hours: 40 Hours

Shift: Working 3rd Shift; Every Other Weekend

Description of Duties:

This position is responsible for oversight of the care of the children and adults at Crystal Springs, Inc. in the absence of managerial and administrative staff. Provide on-campus supervision and monitoring of campus grounds, support and coordination as well as crisis management and quality assurance. Provide managers and administrators with comprehensive standard and crisis reporting and ensure that all areas of Crystal Springs, Inc. are responsive to needs of staff, individuals and families served. This position is also responsible for maintaining compliance with policies, procedures, and regulations.

Requirements:

Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and or mini-vans safely according to Massachusetts driving laws. Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Experience:

Experience as a supervisor required; valid driver’s license with good driving record required.

Training/Special Skills:

Bachelor’s Degree preferred. The ability to effectively supervise and direct staff as well as make critical and thoughtful decisions is a priority. Must have strong initiative and be able to multi-task. Solid professional demeanor and role modeling competencies are very important. Must attend and participate in appropriate trainings and meetings to keep abreast of current information and necessary competencies.

Work Record:

Dependability and flexibility a must; attendance records should be excellent.

Adult Program

Shift:

Monday – Friday; 8:30 am – 4:30 pm

Job Summary:

The Administrative Assistant will be responsible for providing a range of administrative supports to the Director and the Assistant Directors of Adult Residential Services. This is a non-exempt position.

    Essential Functions of Position:

    • Coordinating medical appointments and scheduling as needed and maintaining appointments on calendar.
    • Confirm all medical appointments one (1) day prior to the actual appointment dates.
    • Scan, organize and distribute all HCP forms on the server within 24 hours of each appointment.
    • Organize, maintain and assist in the development of a variety of systems necessary to ensure the needs of the Adult Residential Program are met.
    • Knowledge of Massachusetts, Washington DC, New Hampshire DDS, Rhode Island regulations and other licensing/funding sources as related to the Adult Residential Program.
    • Ensuring that interdepartmental correspondence generated by the Adult Residential Program is copied, mailed and filed as necessary.
    • Assist with set up and preparation of meetings for Adult Residential Program, including attendance and taking meeting minutes as assigned.
    • Assist with Purchase Order process.
    • Compile, complete and distribute completed Adult Residential Program schedules bi-monthly, or as needed.
    • Ensure that all individual’s ISPs, behavior plans and emergency fact sheets are up to date.
    • Ensure that all Adult Residential employees’ evaluations, mandatory trainings, certifications, licenses, registrations, and resumes are up to date and current copies are on file.
    • Coordinate contracted employees’ services with external agencies.
    • Track attendance for the program contracts as well as adult residential employees.
    • Complete varied administrative support tasks, such as copying, typing, filing, distribution of paperwork, etc.
    • Complete short and long-term special projects as needed (e.g. record audit).
    • Ensure follow-through on safety and hygiene reports, records audits and other specified tasks.
    • Attend a variety of trainings and in-services as related to the Adult program and residential supports and individual needs.
    • Assist with new program development and set-up as assigned.
    • Act as liaison between all departments of the agency.
    • Represent the Director and Assistant Directors of Adult Residential Services at designated meetings as needed.
    • Maintains confidence and protects operations by keeping sensitive information confidential.
    • Cooperates and participates in internal investigations.
    • Performs all other duties and projects as assigned.

    Personal Characteristics:

    • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
    • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
    • Ability to work as an effective change agent.
    • Professional documentation and communication skills, as well as demonstrated organizational skills.
    • Ability to negotiate and resolve differences.
    • Ability to function under pressure in a fast-paced human service environment.
    • Ability to be flexible, open and responsive to ongoing industry changes.
    • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
    • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

    Supervisory Responsibilities:

    • No supervisory responsibilities
    • Directly responsible to and supervised by Director of Adult Residential Services

    Competencies:

      1. Customer/Person-centered focused.
      2. Ethical Conduct.
      3. Leadership skills.
      4. Personal Effectiveness/Credibility.
      5. Thoroughness.
      6. Time Management/organization skills

    Education/Experience Qualifications:

    • High School Diploma or Associate Degree
    • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities is preferred.

    Language/Communication Skills:

    • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.
    • Must demonstrate ability to provide documentation and communication skills, as well as demonstrated organizational skills in an effective, supportive manner.

    Environmental Conditions:

    • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;

    Other Requirements:

    • Must hold a valid driver’s license for at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
    • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Reports to: Program Director 2

The Assistant Program Director will be responsible for supervision, individuals, staff program development and general maintenance and operations of a residence for adults with intellectual/developmental disabilities.

Essential Functions:

  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Promotes a respectful and dignified living environment for all individuals at all times.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
  • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, and other support staff
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Other duties and projects as assigned by Crystal Springs, Inc.

Program Management and Operations Responsibilities:

  • Provides coverage of other Adult Residential programs as needed
  • Resolves problems, facilitates meetings and assigns tasks.
  • Facilitates agency’s financial and budgetary procedures including petty cash, individual’s petty cash, individual’s bank accounts and payroll.
  • Ensures compliance with Crystal Springs’ policies and procedures for both individuals and supporters.
  • Develops and monitors a programmatic schedule.
  • Ensures proper maintenance of the physical site, reporting all necessary maintenance issues to Maintenance Department in writing.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Follows and implements all program safety/hygiene procedures.
  • Evaluates work performance of direct reports as specified by Crystal Springs’ personnel policies.
  • Interviews and hires direct reports as needed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Limited supervisory responsibilities
  • Directly responsible to and supervised by the Program Director 2

Competencies:
1. Customer/Person-centered focused.
2. Ethical Conduct.
3. Leadership skills.
4. Personal Effectiveness/Credibility.
5. Thoroughness.
6. Time Management/organization skills

Education/Experience Qualifications:

  • High School Diploma or Associate Degree
  • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Locations: 256 Albany; 56 Narrows

Job Summary:
The Program Director I will be responsible for providing administrative, clinical and programmatic operations of the adult residential programs supporting individual supervision, individuals, staff program development, coordination of care, and general maintenance and operations for two (2) or more residences for adults with intellectual/developmental disabilities.

Essential Functions of Position:

  • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
  • Promote a respectful and dignified living environment at all times for the people we support.
  • Maintain ongoing professional communication with supervisor and all stakeholders.
  • Meet with team on a routine basis to discuss program operations and the people supported.
  • Support the people we support in the development of their person-centered ISP and implement plans
  • Foster and maintain professional partnerships with all stakeholders through active communication
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
  • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Other duties and projects as assigned by Crystal Springs, Inc.

Staff Management and Development:

  • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
  • Act as advocate and role model for the people we support, staff and all other stakeholders
  • Interview and hire prospective employees in a timely manner.
  • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
  • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

Quality Management:

  • Ability to identify program needs and address them and seeking assistance as needed.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds
  • belonging to the people we support

  • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
  • Participate in internal and external reviews.
  • Ensure highest quality for safety and infection control procedures are followed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
  • Directly responsible to and supervised by Assistant Director of Adult Residential Services
  • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

Competencies:
1. Customer/Person-centered focused
2. Ethical Conduct.
3. Leadership skills
4. Personal Effectiveness/Credibility
5. Effective Critical Thinking and communication skills
6. Time Management/organization skills

Education/Experience Qualifications:

  • Bachelor’s Degree Preferred or
  • Associate Degree and 3 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.
  • 5 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
  • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

Locations: 9 Payne Cove; 19 Payne Cove

Department: Adult Residential Services

Job Summary:
The Program Director/Qualified Intellectual Disabilities Professional (QIDP) coordinates and facilitates the development of the (ISP) Individual's Service Plan for individuals within established time frames; arrange and organize generic support services in response to individual’s needs; monitor the implementation on these support services and the ISP process; monitor residential and day program supports-visiting on a frequent basis and documenting these visits; monitor the safety and well-being of assigned individuals; provide advocacy in human, civil and legal rights; maintain communication and outreach with community services and other state agencies and coordinate referrals as needed; maintain individual’s records and relevant computer databases for assigned individuals; maintain regular and consistent contact with individuals, service providers and families as indicated; arrange for an provide crisis intervention for individuals as needed-assessing needs and making recommendations for follow-up planning; facilitate team meetings and monitor follow through on recommendations; provide information to supervisor and other members of the Management Team as needed.

Essential Functions of Position:

  • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
  • Promote a respectful and dignified living environment at all times for the people we support.
  • Maintain ongoing professional communication with supervisor and all stakeholders.
  • Meet with team on a routine basis to discuss program operations and the people supported.
  • Coordinates and facilitates the development of the people we support person-centered ISP and implement plans in a timely manner.
  • Monitor residential and day program supports and visits on a monthly basis.
  • Maintain the people we support records and upload documents in MCIS on a regular basis per Record’s Policy.
  • Foster and maintain professional partnerships with all stakeholders through active communication.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Implement all behavior plans, ISP objectives, ADL’s, and recreational/community activities.
  • Ensure that the people we support are members of the greater community and have the ability to community connections.
  • Ensure that the people we support receive continuous active treatment program, which includes aggressive, consistent implementation of a program of specialized and generic training, treatment, health services and related services to include guardianship process for Washington, DC Court.
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Chairs the Interdisciplinary Team Meetings on a monthly basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Other duties and projects as assigned by Crystal Springs, Inc.

Staff Management and Development:

  • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
  • Act as advocate and role model for the people we support, staff and all other stakeholders
  • Interview and hire prospective employees in a timely manner.
  • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
  • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

Quality Management:

  • Ability to identify program needs and address them and seeking assistance as needed.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds
  • belonging to the people we support

  • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
  • Participate in internal and external reviews.
  • Ensure highest quality for safety and infection control procedures are followed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
  • Directly responsible to and supervised by Assistant Director of Adult Residential Services
  • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

Competencies/Skills:
1. Customer/Person-centered focused
2. Ethical Conduct.
3. Leadership skills
4. Personal Effectiveness/Credibility
5. Effective Critical Thinking and communication skills
6. Time Management/organization skills
7. Have a working knowledge of the basic theory and principle of social work, with special skill in social casework. He/she should be abreast of new trends and developments within the field and have the capacity to apply these to practical situations
8. Open to supervision and learning
9. Expected to have working knowledge of the governing regulations within six months
10. Excellent verbal and written skills
11. Ability to work under pressure
12. High energy and the willingness to work as a team player
13. Required to be a generalist

Education/Experience Qualifications:

  • A human service professional with at least a bachelor’s degree in a human services field (including, but not limited to: sociology, special education, rehabilitation counseling, and psychology) and who has specialized training in intellectual disabilities or one (1) year of experience in working with persons with intellectual disabilities; or
  • An educator with a degree in education from an accredited program and with specialized training or one (1) year of experience in working with persons with intellectual disabilities; or
  • A social worker with a master’s degree from an accredited school of social work and with specialized training in intellectual disabilities or with one (1) year of experience in working with persons with intellectual disabilities; or
  • A rehabilitation counselor who is certified by the Commission on Rehabilitation Counselor Certification and who has specialized training in intellectual disabilities or with one (1) year of experience in working with persons with intellectual disabilities.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
  • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

Full-time: 2nd & 3rd shifts; Part-time: All shifts

Description:

The Residential Supporter provides direct care services in a manner that promotes development of independent and community living skills and an improved quality of life to adults living in residential homes.

Qualifications:

  • Teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, safety rules, community inclusion/activities, banking and budget management, cooking, shopping. Encourages individuals to utilize developing skills to the fullest extent possible.
  • Assists and supports in developing and implementing program activities.
  • Accompanies and transports individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle (wheelchair vans) or supporter car.
  • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
  • Demonstrated physical capacity to assist individuals with mobility impairments as needed.
  • Attend pool, with individuals, up to and including lifting and swimming as needed.

Requirements:

  • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Must complete Medication Administration (MAP) training/certification within 3 months of hire date.
  • Ability to work effectively and collaboratively with individuals, other care providers, family and community members in a respectful manner.
  • Must be able to fluently read, write, and speak English for the safety of the individuals we serve due to the programs and health issues individualized for each person.
  • Must be able to lift heavy weight (up to 100 pounds) with assistance from another person or a mechanical device.
  • Must be able to bend, squat, and stand for long periods of time.
  • Valid Driver’s License with clean driving record.

Children’s Program

Reports to: Director of Children’s Services

Shift: Full-Time; Requires Flexible Schedule

POSITION SUMMARY: The Director of Nursing functions as a part of a collaborative, trauma-informed and family-centered therapeutic team. He/she is responsible for the coordination of medical care for our students in maintaining their health and well-being and for the clear and effective development, implementation and monitoring of policies, procedures and protocols governing Nursing care at the school. The Director of Nursing directly supervises the RN Supervisor, LPN’s, CNA’s, and MA’s providing medical care to students of Crystal Springs and also assesses children’s medical status routinely and as needed. He/she must also provide on-going, proactive assessment of staff and processes with particular emphasis on safety and wellbeing of our students and the maintenance of a nurturing and supportive environment.

He/she must be responsive in formulating corrective actions for any identified deficiencies. This person is responsible for managing the resources so as to maximize the quality of medical services and promote the growth and development of program staff.

This position is directly accountable to the Director of Children’s Services. The Director of Nursing is a salaried position, and is exempt from overtime and at all times abides by Agency confidentiality policies. Due to the nature of the workflow and level of responsibility, the Director of Nursing maintains a flexible schedule, which may go beyond a forty-hour work week.

QUALIFICATIONS:

  • Registered Nurse currently licensed in the State of Massachusetts in good standing

COMPETENCIES/SKILLS:

  • Demonstrated ability to perform nursing medical assessments, effectively triage day-to-day emergencies, phone calls and/or other medically related situations that may arise.
  • Demonstrated ability to plan, organize, set goals and follow through on tasks as well as motivating staff and fostering opportunities for teamwork.
  • Demonstrated ability to hire, supervise, and motivate staff to achieve high levels of residential services performance.
  • Demonstrated effectiveness in functioning without constant and direct supervision or guidance and ability to display sound judgment and make reasonable decisions independently.
  • Demonstrated results-focused, multi-demand and organized work orientation and skill set.
  • Demonstrated ability to assess and manage team dynamics and development as an on-going activity.
  • Demonstrated ability to review, analyze and make recommendations on relevant incident/observation and Pica specific reports.
  • Demonstrated ability to effectively review and interpret lab, x-ray and other evaluation reports and consults.
  • Demonstrated ability to effectively communicate with in-house physicians, outside specialists, funding agencies and parents/guardians as needed.
  • Demonstrated knowledge and commitment to the agency’s mission, vision, values and goals through leadership.
  • Demonstrated ability and commitment to function as a healthy & therapeutic role model.
  • Demonstrated fairness, forethought and good judgment in decision making.
  • Demonstrated understanding and adherence to the agency’s culture of care expectations and family-centered care and treatment philosophy and protocols.
  • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to nurture healthy and productive working relationships.
  • Demonstrated understanding of general environmental & safety policies/procedures with a particular focus on Pica safety.
  • Demonstrated understanding and ability to attend to and complete all required documentation.
  • Demonstrated ability to assist residents and supervise staff with regard to with medically related treatments as well as personal care development and maintenance as appropriate.
  • Demonstrated understanding of client confidentiality regulations and protocols.
  • Demonstrated knowledge of related necessary computer skills.
  • Demonstrated knowledge of policies and procedure for reporting suspected child abuse & neglect.
  • Demonstrated understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
  • Demonstrated ability to understand and adhere to relevant laws, contractual obligations and licensing regulations.

DUTIES AND RESPONSIBILITIES:

  • Responsible for recruitment, hiring, supervision, oversight and management of the Nursing Department staff.
  • Function as a support and resource to all Nursing department staff.
  • Responsible for staff scheduling and department payroll.
  • Responsible to function as part of the Admission Review Team; with specific focus on medical appropriateness needs and level of care.
  • Active Participation in Intakes, Admission screenings, Discharges, Off campus site visits and planning meetings.
  • Coordination of gathering and implementing needed admission and discharge paperwork.
  • Implement both agency and individualized support practices utilizing appropriate techniques to monitor, assess and document medically related situations and client status.
  • Responsible to ensure departmental compliance with federal, state, municipal laws and licensing regulations.
  • Review documentation by department staff to ensure compliance with applicable law and regulation and in accordance with best nursing practices.
  • Ensure that students’ physical, dental, audiology, ophthalmology exams and lab work are up-to-date.
  • Assist the Medical Director or other consulting specialists on-site or via telephone and email.
  • Ensure the appropriate completion of quarterly progress notes, admission treatment plans/IHCPs and other necessary documentation by RN Supervisor/lead LPNs.
  • Attend quarterly and IEP meetings, intake & discharge meetings as well as contingency and transition meetings as needed.
  • Attend appointments/field trips with students as needed.
  • Conduct and assist other nurses with medication and treatment administration.
  • Function as a trainer to Crystal Springs employees (nursing and non-nursing staff) with departmentally relevant topics as needed during orientation and on-going staff development processes.
  • Ensure that consistent 1:1 Supervisions and team meetings are conducted with Nursing department staff.
  • Provide oversight and supervision of the Medical Services building staff as well as any children being treated or housed in the building in the absence of the Director of Nursing.
  • Participate in an on-call rotation and maintain phone and email availability during standard business hours to attend to varying needs of the client, staff administration and other stakeholders.
  • Understand and professionally represent the obligations, functions, programs, and services of the agency and their relation to staff, students and the community.
  • Abide by mandates regarding confidentiality and ethics as per federal, state and agency and policy procedures.
  • Maintain an active and productive participation within the Children’s Services Management Team.
  • Readily accept feedback from supervisors, colleagues, and staff and foster a safe environment for dialogue and disagreement.
  • All other duties as assigned.

1st Position: Full Time (Overnights); Monday through Friday and every other weekend; 11:00pm – 7:00am

2nd Position: Per Diem

Sign on bonus available (prorated based on the number of hours worked) up to $1000.00.

POSITION SUMMARY: The LPN will be working within the Children’s Services nursing department providing support to individuals with various medical needs. The LPN is responsible for implementing and monitoring an array of health care and other personal support services designed to enrich the lives of our students with moderate to severe developmental disabilities.

ESSENTIAL DUTIES:

  • Administer medications and implement nursing treatment plans
  • Confer with physicians, dentists, and therapists as appropriate
  • Communicate with/provide necessary information on relevant health issues to parents, guardians, and applicable Agency staff
  • Respond to participant complaints of illness and recommend appropriate action
  • Confer with pharmacists regarding medications and their acquisitions as appropriate
  • Monitor general health status of participants, including hygiene issues and skin integrity
  • Administer minor first aid when necessary
  • Complete all health related documentation requirements
  • Other duties as required by the children’s nursing department

QUALIFICATIONS:

  • LPN, currently licensed in the State of Massachusetts
  • A valid driver’s license with a good driving record
  • Acceptable Criminal Offender Record Information (CORI)

WORK RECORD:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.
Full-time: 2nd & 3rd shifts; Part-time: All shifts

Description:

We are actively seeking Residential Counselor’s for our Children program. This position provides supervision and care to our residents while providing a safe and secure living environment.

Qualifications:

      • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals
      • Demonstrated ability to work effectively, collaboratively, and respectfully with individuals, other care providers, family, and community members
      • Flexibility to work varying hours to meet the needs of individuals
      • Physical ability to carry, lift, run, and bend as needed
      • Effective oral and written communication skills and ability to speak, write, and read English as required for communication and documentation
      • Must obtain First Aid, CPR, CPI training/certification within 3 months of employment
      • Valid Driver's License; assumes responsibility for maintaining current license and safe driving record
      • Ability to pass a Criminal Records Check (CORI) and mandatory drug test
Department: Children’s Services – Residential
Reports to: Director of Residential Services

Position Summary:

    Reporting to the Director of Residential Services, the Overnight Manager supervises all overnight awake, on-call, and contracted staff and is responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations. The Overnight Manager implements all procedures that ensure: 1) the health, safety, and well-being of the students, and 2) physical safety and cleanliness of the program. In partnership with the Director of Residential Services and the Human Resources department, the Overnight Manager conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency. The Overnight Manager completes all administrative functions within the required time frames. As a member of a collaborative, trauma-informed, and family-centered therapeutic team, the Overnight Manager establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Overnight Manager acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance. The Overnight Manager is responsible for implementing key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations. The Overnight Manager implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP). The Overnight Manager reviews and completes all required documentation and communicates all pertinent information to all stakeholders. The Overnight Manager participates in supervision, team, and other assigned meetings. The Overnight Manager provides direct service to the students as needed. The Overnight Manager is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

    Qualifications:

    • Bachelor’s degree in social work, health, human services, education, psychology or related field plus (6) months of human service experience, particularly with children and/or adolescents plus (3) months supervisory experience preferred in any field, or
    • Associates degree or (2) years of equivalent college experience + (9) months of human service experience, particularly with children and/or adolescents + (6) months of supervisory experience preferred in any field, or
    • High School diploma plus (18) months of human service experience, particularly with children and/or adolescents plus (6) months supervisory experience in any field preferred
    • Must be at least 18 years old
    • Must maintain a valid driver’s license

    Competencies/Skills:

    • Demonstrated ability and commitment to function as a healthy & therapeutic role model maintaining personal and professional self-awareness.
    • Demonstrated fairness, forethought and good judgment in decision making.
    • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to foster good working relationships.
    • Demonstrated effective utilization of verbal & physical crisis intervention techniques (CPI).
    • Demonstrated ability to model and reinforce skills in the program and out in the community while fostering independence.
    • Demonstrated understanding of general environmental & safety policies/procedures.
    • Demonstrated understanding and ability to attend to and complete all required documentation.
    • Demonstrated ability to assist residents with personal care development and maintenance as appropriate.
    • Demonstrated understanding of client confidentiality regulation and protocols (HIPAA).
    • Demonstrated knowledge of basic computer skills.
    • Demonstrated ability to plan, organize, and follow through as well as supervise and motivate others.
    • Demonstrated ability to maintain professional relationships with co-workers, professionals, residents’ families, to remain non-judgmental, stay objective and uphold appropriate boundaries.
    • Ability to remain awake on the overnight shift.

    Essential Duties & Responsibilities:

    • Supervises all overnight awake, on-call, and contracted staff
      • Monitors and assists with change of shift activities and personnel
      • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios. Assigns break coverage on-shift.
    • Responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations.
      • Implements crisis intervention techniques in accordance with policy, procedure and agency training.
      • Understands and professionally represents the obligations, functions, programs, and services of the Agency and their relation to staff, students and the community.
      • Abides by mandates regarding confidentiality and ethics as per federal, state and agency policy and procedures.
    • Implements all procedures that ensure the health, safety, and well-being of the students.
      • Physically rotates through all Children’s Program campus residences throughout third shift to provide monitoring, supervision, support and assistance to staff on-duty.
      • Monitors Awake Overnight staff to ensure that they are awake and alert at all times.
      • Monitors Awake Overnight staff to ensure that they are performing expected duties including appropriate bed checks and student care and assistance.
      • Conducts reviews of appropriate shift documentation to ensure consistent and appropriate completion (i.e., Incident/observation reports, logs, bed checks, pica sweeps, clinical books, etc.)
      • Conducts thorough walkthroughs of residences including physical checks on students to ensure safety and well-being.
      • Assists and supervises staff and students in areas of student self-care while fostering independence and ensuring dignity and respect are honored.
      • Ensures that student briefs checks are completed and/or toileting programs are followed.
    • Implements all procedures that ensure physical safety and cleanliness of the program.
      • Monitors Awake Overnight staff to ensure that they are performing expected duties cleaning and other tasks as assigned.
      • Conducts thorough walkthroughs of residences to ensure safe and hygienic environments.
    • In partnership with the Director of Residential Services and the Human Resources department, conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency.
      • Conducts Overnight Awake Staff training policies, procedures and protocols.
    • Completes all administrative functions within the required time frames.
    • Establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills.
    • Acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance.
      • Functions as a support and resource to the House Manager and Overnight Awake staff.
    • Implement key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations.
      • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios.
      • Assigns break coverage on-shift.
      • Consistently acts, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.
    • Implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP).
      • Implements both agency and individualized behavior support practices using appropriate techniques to monitor, assess and document situations and student status.
    • Reviews and completes all required documentation and communicates all pertinent information to all stakeholders.
      • Liaisons with the Educational Director, other supervisors and administrators as applicable to ensure appropriate transfer of relevant written and verbal program information to incoming staff.
      • Communicates with the on-duty Program Supervisors regarding on-shift related issues.
      • Conducts information and status reporting and reviews with House Managers at least weekly via email and in-person a minimum of twice a month or as needed to ensure an appropriate flow of information.
      • Ensures that all parent, agency and state notifications are made as necessary and required.
    • Participates in supervision, team, and other assigned meetings.
      • Attends weekly check-ins with Residential Director and/or Assistant Residential Director.
      • Readily accepts feedback from supervisors, colleagues, and other staff and foster a safe environment for dialogue and disagreement.
      • Attends all staff meetings, and mandatory in-service trainings as required by state licensing and/or Crystal Springs.
      • Engages in self-evaluation to establish goals for professional development.
    • Provides direct service to the students as needed.
      • Transports or to provide ratio coverage during the overnight shift hours in the event of a student emergency care visit to a hospital.
      • Coordinates and ensures transportation of students in a safe and secure manner following state and agency transportation policies.
    • All other duties as assigned.
    • Other Requirements:

      • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;
      • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.
Shift: 40 hours; primarily 2nd shift

Position Summary:

The Shift Supervisor provides appropriate role modeling in a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Shift Supervisor provides formal supervision and coordination of shifts with regard to activities and structure, documentation, monitoring and maintenance of environmental safety and staff performance and interactions. Shift Supervisors work as a part of a collaborative, trauma-informed and family-centered therapeutic team. He/she is expected to establish open communications and support among co-workers and is directly accountable to the House Manager who provides supervision and training. The Residential Shift Supervisor is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

Qualifications:

  • Bachelor’s degree in social work, health, human services, education, psychology or related field plus 6 months of human service experience, particularly with children and/or adolescents plus 3 months supervisory experience in any field, or
  • Associates degree or 2 years of equivalent college experience plus 9 months of human service experience, particularly with children and/or adolescents plus 6 months of supervisory experience preferred in any field, or
  • High School diploma plus 18 months of human service experience, particularly with children and/or adolescents plus 6 months supervisory experience in any field preferred.
  • Must be at least 18 years old.
  • Must maintain a valid driver’s license.

Reports to: Director of Special Education/Lead Teacher

Hours Worked: Full-Time; 40 Hours; Flexible

Shift: Monday – Friday

Qualifications: Bachelor’s degree required. Massachusetts Special Needs Teaching Certification, Severe Special Needs preferred.

Specific Duties:

    Under the supervision of the Director of Special Education and Lead Teacher, the Special Education Teacher will:

  • Develop, coordinate and participate in the implementation of the educational programs for all students in the areas of academics, fine and gross motor skills, language skills, behavioral/social development and activities of daily living (feeding, dressing, personal hygiene, toileting and domestic skills)
  • Monitor the overall educational progress of students in the class
  • Develop the Individualized Educational Plan (IEP) or assist with the development of an IHP for each student in the class
  • Submit all student-related paperwork, including: annual educational summary, annual IEP with goals and objectives, six month reviews, quarterly reports and lesson plan books and attendance roll books
  • Provide supervision and evaluation for classroom teacher aides
  • Provide training to teacher aides, including Curriculum Frameworks
  • Confer with support personnel (i.e., psychology, speech therapy, physical therapy, occupational therapy, living unit, recreation and nursing personnel) in order to provide comprehensive service to each student in the class. Incorporate the goals and recommendations of support services with the daily educational programs
Reports to: Special Education Teacher
Hours Worked: Full-Time; 40 Hours
Shift: Monday – Friday; 8:00 am – 3:30 pm with an additional 7:00 am – 8:00 am Residential hour

Specific Duties:

    Under the supervision of the Special Education Teacher, the Teacher Aide will:

  • Assist in providing the assigned student with all necessary educational and therapeutic services.
  • Develop an understanding of the Mass. Curriculum Frameworks.
  • Provide input to the Special Education Teacher regarding progress of students during evaluation periods, i.e., annual summaries, six month reviews, and quarterly reports.
  • Perform direct care of the assigned student during classroom time, i.e., eating, toileting and personal hygiene training.
  • Implement activities and provide direct care for students in residences on Teacher Planning Days.
  • Assist the Special Education Teacher with maintaining accurate and current student records.
  • Accompany students into the pool during rehab sessions.
  • Transport students to and from classes in the school vans.
  • Transport students in vans on community outings (Transport includes driving Crystal Springs regular and wheelchair vans).

Good Attendance is essential. References and job performance in prior/present position will be reviewed.

 

Apply Today!

Apply online today by clicking the link below.
To apply on-line today click here or submit resume and cover letter indicating position applying for to:
recruiting@nullcrystalspringsinc.org
Employment Requirements
Must be 18 years or older; High School Diploma or GED; qualifying background check and safe driving record.
To view the complete list of employment requirements click here.
Company Benefits
For a complete list of company benefits click here.

Awards Programs
Referral Bonus Award Program
Sign-On Bonus Award Program

Applications
Paper applications are available Monday-Friday from 9:00am – 3:00pm in Human Resources, 38 Narrows Road, Assonet, MA
Contact us at:
recruiting@nullcrystalspringsinc.org or
T: (508) 644-3101 x3759
F: (508) 644-3658