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Be the difference!

At Crystal Springs, we hire people seeking to make a difference in the lives of people with disabilities, people who are caring, compassionate, and wanting to make a difference. We believe a diverse workforce with a wide array of backgrounds, including ethnicity, race, gender and religion drives success at Crystal Springs. Apply today to see what kind of difference you can make!

Administration

Shift: Full-Time; 37½ hours per week; 8:00 am – 4:30 pm

Specific Job Duties:

    Under the supervision of the Adaptive Design Director, the Adaptive Design Technician will:

  • Clean and maintain all equipment tools associated with workshop, on a weekly basis.
  • Create adaptive equipment as designed by the Director
  • Provide regular maintenance checks and needed repairs for all supportive devices by visiting residences, classrooms and Day Hab groups while in session.
  • Provide the Adaptive Design Director with requests and recommendations, on the condition of all mechanical support device condition as pertains to each individual.
  • Maintain a consistent pace and constant level of productivity in order to complete all assigned tasks in a timely manner.
  • Communicate with supervisor, peers, agency staff, guardians, and funding agencies in a professional manner.
  • Provide all pertinent staff/supporters with necessary maintenance advice and instruction on support device usage.
  • If company transportation is not available, provide own transportation allowing for support device repair at all Crystal Springs locations.
  • Provide list of depleting supplies and tooling on as-needed basis to Adaptive Design Director.
  • Provide assistance to the Adaptive Design Director on an as-needed basis.
  • Provide coverage of department in the absence of the Adaptive Design Director.
  • Attend and participate in departmental staff meetings.
  • Must meet EEC/DESE/MADDS/DCDDS requirements for trainings including related total hours (24 hours/year).
  • Cooperate and participate in internal investigations
  • Other duties as assigned.

Requirements:

  • Minimum of a High School Diploma or GED equivalent
  • Direct Care experience preferred
  • Wood working experience, including experience with table saws and sanders
  • Mechanical skills needed
  • Machining, including experience with power tools and drill press
  • Experience with metal and plastics
  • Sewing by hand as well as sewing machine experience preferred
  • Welding experience preferred

Essential Physical Job Functions:

  • Ability to hear alarms, phone and communications from children, adults and employees in short and long range.
  • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift.
  • Ability to bend, kneel, squat, and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during a shift).
  • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight.
  • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes.
  • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis prevention for the safety of the residents and staff.
  • Ability to manage and handle stressful and emotionally charged interactions and situations.

Reports to: Director of Behavioral Services

Shift: 30 hours; Monday through Friday; occasional weekends or nights rarely as needed.

Job Summary:

    To provide excellent secretarial services to the Director of Behavioral Services.

Specific Duties:

  • Coordinate with day program, school, and residences to gather completed data in a timely manner and compile and input behavior data for individuals in the program.
  • Organize and file behavior data.
  • Develop and maintain databases for physical restraints, time-outs, pica, incident reports, and psychiatric medication clinics as assigned. Complete documentation and reporting as required.
  • Process physical restraint, time-out, psychiatric medication clinic, incident reports and pica reports as assigned.
  • Assist in gathering information needed for treatment plans.
  • Ensure that interdepartmental and external correspondence generated by Behavioral Services is copied, mailed and filed as necessary.
  • Compile, complete and distribute completed Behavioral Services schedules monthly, or as needed.
  • Assist with set up and preparation of meetings for Behavioral Services, including attendance and taking meeting minutes as assigned.
  • Maintain tracking of in-services conducted by Behavioral Services staff.
  • Ensure that all Behavioral Services employees’ evaluations, mandatory trainings, certifications, licenses, registrations, and resumes are up to date and current copies are on file.
  • Complete administrative tasks, such as copying, typing, faxing, filing, distribution of paperwork, etc.
  • Complete short and long-term special projects as needed (e.g. record audit).
  • Dispose of unneeded files and reports utilizing HIPPA regulations.
  • Assist with new program development and set-up as assigned.
  • Order and monitor use of supplies for Behavioral Services.
  • Maintain and track departmental purchase orders and maintenance requests.
  • Deliver and pick up mail and off campus items.
  • Meet EEC/DESE requirement for in-service hours (24 hours per year).
  • Cooperate and participate in internal investigations.
  • Perform other duties as assigned by the Director of Behavioral Services.

Requirements:

  • High School diploma or equivalent.
  • 2+ years of experience in a secretarial role is preferred
  • Professional demeanor and attitude.
  • Familiarity with office organization techniques.
  • Must be well organized and detail oriented.
  • Excellent communication and time management skills.
  • Valid Driver’s license with clean driving record.
  • Ability to pass an acceptable Criminal Records Check (CORI).

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Hours: Part-Time; 20 hours per week

Job Summary:

This position provides administrative support to the Human Resources team.

Duties/Responsibilities:

  • Provide administrative support to the HR team.
  • Responsible for I-9 maintenance and follow-up.
  • Assist with onboarding processes, terminations, and other personnel action paperwork into payroll system.
  • Assist HR team with other benefit-related responsibilities including benefit orientations, bill reconciliation and other related tasks.
  • Complete and respond to employment verifications.
  • Monitor form and supplies inventory and place reorders or make copies as necessary; also responsible for business card orders/reorders.
  • Responsible for all department filing, records maintenance and general overall department organization including organizing and maintaining HR files.
  • Performs other related work as required or requested.

Required Skills/Abilities:

  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines
  • Proficient with Microsoft Office Suite or related software.
  • Experience with Payroll and HRIS Systems (ADP, Other ADP Applications, and Reporting).

Education and Experience:

  • Associate's degree in human resources management, business administration, or related field.
  • Two (2) years' office or general administrative support experience in the field of human resources or payroll.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Hours: Full-Time; 40 hours per week

Summary:

The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization. A vital component of this position is to communicate the agency's mission and philosophy to our employees and to ensure that our clients experience compassionate and professional services that reflect those values.

Duties/Responsibilities:

  • Conducts weekly meetings with respective business units
  • Consults with line management, providing HR guidance when appropriate
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR policy guidance and interpretation
  • Works with internal teams and hiring managers to assist with recruitment efforts to include:
  • Supports with both external and internal hiring efforts
  • Identifies and sources appropriate talent for current open roles within the organization
  • Manages the recruitment process and life-cycle, including initial assessments, interviews, and offers
  • Advises the candidate on corporate benefits, salary, and corporate environment
  • Develops relationships with third party recruitment agencies and staffing firms and manages the procurement and measurement process.
  • Provides guidance and input on business unit restructures, workforce planning and succession planning.
  • Identifies training needs for business units and individual coaching needs
  • Manage employee benefit programs including health, dental, life, AD&D, long-term/short-term disability insurance, COBRA, and FSA Plans
  • Reconcile invoices on a monthly basis
  • Performs other related duties as assigned

Supervisory Responsibilities:

  • This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Ability to acquire a thorough understanding of employment laws as warranted.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong leadership skills.
  • Proficient with Microsoft Office Suite or related software.
  • Experience with Payroll and HRIS Systems (ADP, Other Applications, and Reporting)

Education and Experience:

  • Minimum of 8 years of experience resolving complex employee relations issues.
  • Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity, performance management, and federal and state respective employment laws.
  • Bachelor’s degree preferred.

Department: Administration

Open Positions:

  • 40 Hours, working 2nd Shift from 2:45 pm - 12:00 am and every other weekend from 8:45 am - 9:00 pm. Flexibility is required, may have to work 3rd shift depending on the needs of the program.
  • 40 Hours, working 3rd shift from 11:45 pm - 9:00 am and every other weekend from 8:45 am - 9:00 pm. Flexibility is required, including working select holidays.

Position Summary:

The On-duty Program Supervisors keep on-call administrators and managers informed of all crucial information on program issues as necessary throughout their shift. They actively monitor campus grounds, provide support, staffing coordination and crisis management as needed. The ability to effectively interact with and direct staff as well as make critical and thoughtful decisions is a priority. The ability to multi-task and maintain professional demeanor and role modeling are very important.

Essential Functions:

  • This position is responsible for oversight of the care of the children and adults at Crystal Springs, Inc. in the absence of managerial and administrative staff.
  • Provide on-campus supervision and monitoring of campus grounds, support and coordination as well as crisis management and quality assurance.
  • Provide managers and administrators with comprehensive standard and crisis reporting and ensure that all areas of Crystal Springs, Inc. are responsive to needs of staff, individuals and families served.
  • This position is also responsible for maintaining compliance with policies, procedures, and regulations.
  • Performs other related work as required or requested.

Requirements/Qualifications:

  • Experience as a supervisor required
  • A valid driver’s license for at least 6 months, with good driving record required.
  • The ability to effectively supervise and direct staff as well as make critical and thoughtful decisions is a priority.
  • Must have strong initiative and be able to multi-task. Solid professional demeanor and role modeling competencies are especially important.
  • Must attend and participate in appropriate training and meetings to keep abreast of current information and necessary competencies.
  • Dependability and flexibility a must
  • Associates degree or (2) years of equivalent college experience + (18) months of human service experience, particularly with children, adolescents and/or Adults with disabilities plus (1) year of supervisory experience preferred in any field, or
  • High School diploma plus (3) years of human service experience, particularly with children, adolescents and/or Adults with disabilities plus (1) year supervisory experience in any field preferred
  • Must be at least 21 years old

Adult Program

Hours: Multiple Openings

Job Summary:
The Assistant Program Director will be responsible for supervision, individuals, staff program development and general maintenance and operations of a residence for adults with intellectual/developmental disabilities.

Essential Functions of Position:

  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Promotes a respectful and dignified living environment for all individuals at all times.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
  • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, and other support staff
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Other duties and projects as assigned by Crystal Springs, Inc.

Program Management and Operations Responsibilities:

  • Provides coverage of other Adult Residential programs as needed
  • Resolves problems, facilitates meetings and assigns tasks.
  • Facilitates agency’s financial and budgetary procedures including petty cash, individual’s petty cash, individual’s bank accounts and payroll.
  • Ensures compliance with Crystal Springs’ policies and procedures for both individuals and supporters.
  • Develops and monitors a programmatic schedule.
  • Ensures proper maintenance of the physical site, reporting all necessary maintenance issues to Maintenance Department in writing.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Follows and implements all program safety/hygiene procedures.
  • Evaluates work performance of direct reports as specified by Crystal Springs’ personnel policies.
  • Interviews and hires direct reports as needed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Limited supervisory responsibilities
  • Directly responsible to and supervised by the Program Director 2

Competencies:
1. Customer/Person-centered focused.
2. Ethical Conduct.
3. Leadership skills.
4. Personal Effectiveness/Credibility.
5. Thoroughness.
6. Time Management/organization skills

Education/Experience Qualifications:

  • High School Diploma or Associate Degree
  • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Hours: 40 hours per week; 8:00 am – 4:30 pm

Reports To: Assistant Directors

Job Summary:

    This position will routinely provide direct care services in a manner that promotes development of independent and community living skills and an improved quality of life to adults living in residential homes.

Description of Duties:

  • Obtain and maintain Lifeguard and Pool Operator certification
  • Obtain and maintain certification as a Special Olympics coach
  • Maintain and actively participate in the swimming program
  • Coordinate all in-house recreational activities involving varying sized groups with emphasis on gymnasium activities and other outdoor activities
  • Develop and implement a plan to maximize use of our playgrounds, gym, tree house, sensory room and other on-grounds recreational facilities.
  • Explore, plan and coordinate community-based recreational opportunities
  • Maintain appropriately detailed logs and records for all recreational trips including vehicle travel log, student census, evaluations of activities including such elements as highlights, student participation and responses and augmentative and alternate ideas
  • Maintain an accurate inventory of all recreational equipment and arts and craft supplies
  • Maintain a calendar of recreational events and coordinate all summer recreational schedules, including play schedule
  • Coordinate all religious services for residential students
  • Cooperate and participate in internal investigations
  • Coordinate, train, supervise and evaluate the Recreation Aides
  • Train and reinforce Residential Managers and Counselors in recreation theory and implementation strategies
  • Assist the Residential Manager to coordinate treatment goals with regard to the IEP process for the residents that you service

Requirements:

  • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals in a habilitation/vocational setting;
  • Ability to pass van driving in-service;
  • Ability to maintain and conduct functional life skill, behavioral and therapeutic programs, ability to collect data and maintain records as established within day program

Hours:
35 hours; 8:30 am – 4:00 pm; Monday through Friday
32 hours; Monday through Friday

Job Summary:

The Day Habilitation Aide will provide support to individuals in active treatment/teaching of Habilitative goals/objectives and direct care supports in a manner that promotes development of independent and community integration skills and an improved quality of life.

Duties:

  • Provides care, skilled teaching, supports and evaluation of required programmatic services.
  • Transports, accompanies and supports individuals to and from home, medical, dental and psychiatric appointments and/or leisure activities.
  • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
  • Attends pool and gym with individuals.

Requirements:

  • High School diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred. Must have at least one year experience/specific skills in working with developmentally disabled individuals in a Habilitation/Vocational setting.
  • Valid Driver’s license for 6 months with clean driving record.
  • Ability to pass van driving in-service.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Ability to maintain and conduct functional life skill, behavioral and therapeutic programs.
  • Ability to collect data and maintain records as established within day program.
  • One year’s previous experience working with individuals with severe to profound developmental disabilities.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.
Hours:
20 Hours; 10:00 am - 2:00 pm; Monday through Friday
35 Hours; 8:30 am - 4:00 pm; Monday through Friday; Bilingual (English/Spanish)

Job Summary:

This position provides 1:1 support to individual in active treatment/teaching of Habilitation goals/objectives and direct care supports in a manner that promotes development of independent and community integration skills and an improved quality of life.

Duties:

  • Provides skilled teaching, supports and evaluation of required programmatic services.
  • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
  • Ability to attend pool with individuals.
  • Maintains and provides all required programmatic documentation such as daily logs, behavioral data collection, collection of data on individual goals/objectives, incident reports, seizure records, accident/injury logs.
  • Take proper and reasonable care of all individual and agency belongings.
  • Perform other duties and projects as assigned by supervising personnel.
  • One year’s previous experience working with individuals with severe to profound developmental disabilities.
  • Accessing community daily with 1:1.

Requirements:

  • High School diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals in a Habilitation/Vocational setting.
  • Valid Driver’s license with clean driving record.
  • Ability to pass van driving in-service.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Ability to maintain and conduct functional life skill, behavioral and therapeutic programs.
  • Ability to collect data and maintain records as established within day program.

Work Record:

    • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Hours: Part-Time; 18.5 hours per week

Job Summary:

The Licensed Physical Therapist Assistant (PTA) is responsible for providing direct treatment programs as established and directed by the Physical Therapist and consistent with the regulations governed by the MA Board of Allied Health Professionals. The PTA will serve as an active team member for the implementation of a comprehensive, interdisciplinary therapeutic program to address the specific needs of the person.

Essential Functions of Position:

  • Promotes a respectful and dignified Habilitative environment for all Day Habilitation members, at all times.
  • Provides direct treatment as planned by the Physical Therapist.
  • Provides training to Day Habilitation Aides and Residential Supporters (i.e. range of motion, ambulation, standing programs) to ensure supports/orders are being carried out correctly.
  • Provides regular feedback to supervising therapist regarding the progress of Day Habilitation members.
  • Maintains proper documentation (i.e. monthly flow sheets, quarterly notes) as necessary.
  • Assist in obtaining appropriate adaptive equipment, as needed for members.
  • Monitors PT equipment (i.e. wheelchairs, AFO’s, walkers, standers etc.) for safety and repair needs. Contacting Adaptive Design personnel as needed to address identified repairs/replacements.
  • Monitors and assist with positioning programs for members.
  • Provides Aquatic Therapy for Day Hab members, as ordered.
  • Participates actively in brace/wheelchairs clinic, as needed.
  • Performs other duties and projects as assigned by supervising personnel.

Requirements for Position:

  • Associate Degree in related field.
  • Must be currently licensed by the Commonwealth of Massachusetts Board of Registration of Allied Professions.
  • Valid Driver’s License.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Demonstrated ability to work both independently and within a team context.
  • Demonstrated ability to be flexible, open and responsive to ongoing changes.
  • Demonstrated ability to function under pressure in a fast-paced environment.
  • Ability to attend pool with individuals, up to and including lifting and swimming as needed.

Program Management & Operations:

  • Maintains and provides all required treatment documentation per DMA regulations.
  • Take responsibility for the proper and reasonable care of all individual and agency belongings (e.g. equipment, furnishings, clothing, and personal belongings).

Professional Development:

  • Attends required orientation and training, including in-services, conferences and seminars.
  • Attends a minimum of twenty four (24) hours in-services trainings annually as assigned by the Director of Adult Services.
  • Successfully completes and maintains certification in First Aid, CPR and CPI training.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Locations: Assonet

Program: Adult Residential

Position Level: Exempt

Job Summary:
The Program Director I will be responsible for providing administrative, clinical and programmatic operations of the adult residential programs supporting individual supervision, individuals, staff program development, coordination of care, and general maintenance and operations of a residence(s) for adults with intellectual/developmental disabilities.

Essential Functions of Position:

      • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
      • Promote a respectful and dignified living environment at all times for the people we support.
      • Maintain ongoing professional communication with supervisor and all stakeholders.
      • Meet with team on a routine basis to discuss program operations and the people supported.
      • Support the people we support in the development of their person-centered ISP and implement plans
      • Foster and maintain professional partnerships with all stakeholders through active communication
      • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
      • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
      • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
      • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
      • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
      • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
      • Administers medications as established by MAP certification.
      • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
      • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
      • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
      • Provides on-call coverage as scheduled and ability to work various shifts
      • Identifies need for and arranges for attainment of additional support services.
      • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
      • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
      • Cooperates and participates in internal investigations
      • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
      • Other duties and projects as assigned by Crystal Springs, Inc.

Staff Management and Development:

      • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
      • Act as advocate and role model for the people we support, staff and all other stakeholders
      • Interview and hire prospective employees in a timely manner.
      • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
      • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

Quality Management:

        • Ability to identify program needs and address them and seeking assistance as needed.
        • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
        • Assumes responsibility for the basic care of assigned program vehicle.
        • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds

belonging to the people we support

      • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
      • Participate in internal and external reviews.
      • Ensure highest quality for safety and infection control procedures are followed.

 

Personal Characteristics:

      • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
      • Demonstrated supervisory and management experience.
      • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
      • Ability to work as an effective change agent.
      • Professional documentation and communication skills, as well as demonstrated organizational skills.
      • Ability to negotiate and resolve differences.
      • Ability to function under pressure in a fast-paced human service environment.
      • Ability to be flexible, open and responsive to ongoing industry changes.
      • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
      • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

      • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
      • Directly responsible to and supervised by Assistant Director of Adult Residential Services
      • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

Competencies:

        • 1. Customer/Person-centered focused

 

        • 2. Ethical Conduct.

 

        • 3. Leadership skills

 

        • 4. Personal Effectiveness/Credibility

 

        • 5. Effective Critical Thinking and communication skills

 

      • 6. Time Management/organization skills

Education/Experience Qualifications:

      • Bachelor’s Degree Preferred or
      • Associate Degree and 3 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.
      • 5 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

      • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

      • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
      • Some duties performed in a rehabilitation pool.

Other Requirements:

      • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
      • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
      • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

Under the supervision of the Directors of Nursing for both Children’s and Adult Services, the Registered Dietitian consultant for both Adult and Children’s Services assesses the nutritional needs of the individuals served, develops and implements nutritional care plans, reviews semi-annual menu development, provides consultation and communicates information to appropriate parties.

Consultant is a Registered Dietitian and Licensed Dietitian/Nutritionist in the Commonwealth of Massachusetts in good standing who possesses the requisite skills, desire and availability to provide services to Crystal Springs, Inc.

The Registered Dietician Consultant will calculate appropriate nutrition regimes to meet specific individual and student needs (i.e., therapeutic diets, calorie sources, etc.). In addition the Consultant will act as a liaison to all medical, speech pathology and Occupational therapy staff concerning the students’ nutritional needs and appropriate care plans as well as ensure that all critical nutrition services meet requirements of all regulatory agencies.

Hours:

Various Schedules Available (Full-Time & Part-Time)

Job Summary:

Your position as a Residential Supporter will routinely provide direct care services in a manner that promotes development of independent and community living skills and an improved quality of life to adults living in residential homes.

Essential Functions of Position:

    Under the direction of the Residential Supervisor II and/or Program Director, the Residential Supporter will:

  • Promote a respectful and dignified living environment for all individuals at all times.
  • Provide skilled shift coverage, including weekends, holidays and awake overnights, as scheduled by the Residential Supervisor II, Program Directors, Assistant Directors of Adult Residential Services, Director of Adult Residential Services, Program Supervisors or Director of Adult Services.
  • Teach and support individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, safety rules, community inclusion/activities, banking and budget management, cooking, and shopping. Encourages individuals to utilize developing skills to the fullest extent possible.
  • Assist and support in developing and implementing program activities, which will foster the individual’s growth, skill development, and healthier life-style.
  • Accompany and transport individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle (wheelchair vans) or supporter car.
  • Assist in providing crisis assessment, prevention and needed intervention according to Crisis Prevention Intervention (CPI) guidelines.
  • Provide specialized training and instruction to individuals and coworkers (e.g. Human Rights Officer) on an assigned basis. Please note that should you be assigned these duties, they will be added as an addendum to this job description.
  • Flexibility to work varying hours to meet the needs of individuals we support (Mandatory Coverage is possible in the event that minimum staffing ratios are compromised. Please refer to the Mandatory Coverage Policy/Procedures for complete explanation).
  • Demonstrate ability to work both independently and within a team context.
  • Attend house, supporter and supervision meetings as required by Residential Supervisor II, Program Director, Assistant Director of Adult Residential Services, Director of Adult Residential Services, and/or Director of Adult Services.
  • Take responsibility for the proper and reasonable care of all individual and agency belongings (e.g. equipment, furnishings, clothing, and personal belongings).
  • Attend required orientation and training, including in-services, conferences and seminars.
  • Complete Medication Administration (MAP) training/certification within 3 months of employment.
  • Must be willing and able to react quickly and effectively to emergency situations at all times.
  • Perform other duties and projects as assigned by supervising personnel.

Qualifications:

  • High school diploma or G.E.D. or Bachelor’s degree in related field or experience/specific skills in working with developmentally disabled adults

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.
  • Maintain accurate program documentation such as daily logs, behavioral data collection, data collection on individual goals/objectives, incident reports, seizure records, accident/injury logs, etc.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a pool.

Physical and other Demands:

  • Ability to hear the alarms, phones, and communications from children, adults and employees in short and long range;
  • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
  • Ability to bend, kneel, squat, and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
  • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
  • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
  • Ability to accompany and assist individuals into a pool, at least twice per week for periods up to two hours at a time;
  • Ability to walk and run with or alongside the individuals when assisting them to and from the day programs, during community outings, and within the residences constantly for periods of time exceeding half an hour;
  • Demonstrated physical capacity to assist individuals with mobility impairments as needed;
  • Assists individuals with housekeeping tasks such as cleaning the bathroom, kitchen, common area, bedrooms, closets, etc;
  • Performs other household maintenance and cleaning tasks which have been designated by shift responsibilities and as assigned by the Residential Supervisor II, Program Director, Assistant Director of Adult Residential Services, Director of Residential Services, and Director of Adult Services to ensure a clean, safe living environment;
  • Ability to perform procedures, and maintain certification in CPR, First Aid, physical restraints and crisis intervention (CPI) for the safety of the residents and staff;
  • Ability to manage and handle stressful and emotionally charged interactions and situations in a calm and professional manner, especially when dealing with the behavior programs of the individuals we serve.

Other Requirements:

  • Each full-time staff member must participate in a minimum of twenty-four (24) hours of in-service training per year (pro-rated for employees working less than full-time) to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement;
  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws; assumes responsibility for keeping driver’s license current and maintaining a safe driving record;
  • An acceptable criminal background records check must be maintained during employment.

Children's Program

Reports to: Director of Special Education

Hours Worked: 40 hours

Qualifications: Bachelor Degree in Physical Education or Adapted Physical Education or related field plus teacher licensure with the MA Dept. of Elementary and Secondary Education

Essential Functions:

      • The Adapted Physical Education (A.P.E.) Teacher is responsible for:

      • Developing, implementing, and coordinating the physical education lessons/programs for students as designated through their Individual Educational Plans (IEPs).
      • Working in conjunction with the Special Education Director and Special Education Teachers in order to ensure that the comprehensive needs of the students/individuals are met through an integrated approach.
      • Record keeping, annual/triennial evaluations, and classroom/residential consultation.
      • Maintaining and keeping accurate inventory of all equipment in the gym and pool.
      • Directly supervising all A.P.E. Aides.
      • Maintain Pool Operator Certification.
      • Maintain all pool maintenance, pool cleaning, chemical purchases, chemical checks.

Specific Duties:

      • Complete assessments/evaluations including goal and individualized fitness program development for each student
      • Perform individual and/or group adaptive physical education treatment sessions in accordance with the Curriculum Frameworks
      • Provide creative input for departmental growth and development to supervisor
      • Keep accurate records of each individual student’s progress
      • Oversee the pool area and aquatic sessions and consult with maintenance department as needed
      • Provide consultative service to the day program and/or residential staff
      • Provide inservice as needed
      • Recommend and obtain appropriate adaptive equipment
      • Supervise and provide direction for A.P.E. Aides as related to A.P.E. department; including overseeing and insuring proper training (behavior plans, Supportive and Protective Device Plan, etc.)
      • Provide training to the A.P.E. Aides, including the Curriculum Frameworks and MCAS testing
      • Attend and participate in interdisciplinary team meetings as requested
      • Attend and participate in departmental staff meetings
      • Meet EEC/DESE requirements for inservice including related total hours (24 hours per year)
      • Other duties as assigned
Reports to: Adapted Physical Education Specialist/Teacher
Hours: 35 hours per week; Monday – Friday; 8:00 am – 3:30 pm

Essential Functions:

      • Implement individualized programs in accordance with the goals written by the A.P.E. Specialist;
      • Assist with transporting the students to and from treatment areas;
      • Assist the A.P.E. Specialist with implementing individual and group physical education programs (cardiovascular, gym, pool).

Specific Duties:

      • Under the supervision of the Adapted Physical Education Specialist, the A.P.E. Aide will:

      • Assist the student in preparation for treatment and pool sessions including dressing, undressing, application or removal of braces, etc.;
      • Stay up-to-date with behavior plan and Supportive and Protective Device Plan changes;
      • Complete all assigned tasks in a timely manner by maintaining a consitent pace and constant level of productivity;
      • Communicate with supervisor and peers in a professional manner;
      • Provide creative input for departmental growth and development to A.P.E. Specialist;
      • Assist with orthopedic, orthotic, and wheelchair clinics, as needed;
      • Monitor and assist with positioning programs;
      • Provide monthly weighing of each student, document weights, and forward to nursing;
      • Must meet EEC/DESE requirements for inservice including related total hours (24 hours per year);
      • Attend and participate in departmental staff meetings;
      • Cooperate and participate in internal investigations;
      • Other duties as assigned.

Language/Communication Skills:

      • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

      • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
      • Some duties performed in a rehabilitation pool.

Physical & Other Demands:

      • Ability to hear alarms, phones, and communications from children, adults and employees in short and long range;
      • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
      • Ability to bend, kneel, squat and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
      • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
      • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
      • Ability to assist the children in our rehabilitation pool, which is 4 feet deep and at least 90 degrees air and water temperature, at least twice per week for periods of an hour at a time;
      • Ability to walk and run with or alongside the children when assisting them to and from the education/day programs, within the classrooms, during field trips, and within the residences constantly for periods of time exceeding a half an hour;
      • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis intervention for the safety of the residents and staff;
      • Ability to manage and handle stressful and emotionally charged interactions and situations.

Other Requirements:

        • Must hold an active valid driver’s license for at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
        • Minimum of high school diploma or GED
        • Willing to become Lifeguard Certified, training will be provided
        • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.

Department: Children’s Services; Nursing

Position Summary:

The Certified Nursing Assistant works as a member of the Children’s Services Nursing department to provide direct nursing assistant care to our students under the supervision of the Director of Nursing and on-duty LPNs in helping to ensure that the highest standard of Nursing department care is always maintained for the students of Crystal Springs.

Essential Duties & Responsibilities:

    • Perform appropriate elements of nursing care and student medical treatment plans as directed by LPNs or Director of Nursing. Such duties may include but are not limited to the following tasks.

o Obtain vital signs
o Reposition non-ambulatory clients
o Perform g-tube feeds and flushes
o Administer glycerin suppositories and/or enemas

  • Provide medically related assistance to LPNs as directed, including brief student status checks.
  • Communicate with and provide necessary information on relevant health issues to Nursing team.
  • Monitor general health status of participants, including hygiene issues and skin integrity.
  • Check portable O2 tanks and Emergency bags as per schedule.
  • Administer minor first aid when necessary.
  • Complete and file all health-related documentation requirements as instructed.
  • Clean individual student medical equipment (i.e., wheelchairs, feeding pumps, etc.) as per schedule.
  • Maintain cleanliness and order in medication and other supply rooms.
  • Clean medical service refrigerators as per schedule or as needed.
  • Inventory, order, and store medical supplies as needed.
  • Assist with answering phones at the nursing station.
  • Transcribe messages, other notes, and instructions as required and provide to appropriate nursing staff.
  • Retrieve and provide student records and other documentation for clinics, meetings and/or as otherwise directed by nursing staff.
  • Accompany students to class, residences, appointments, and/or emergency trips to ER as needed.
  • Attend staff meetings as directed.
  • Meet DEEC/DESE requirements for in-service training hours (24 hours-full time).
  • Perform other duties as assigned by on-duty LPNs, LPN supervisors or Director of Nursing within scope of practice.
  • Assist residents with medically related treatments, as well as personal care development and maintenance as appropriate.
  • Supervise staff regarding students’ medically related treatments, personal care development and maintenance as appropriate.
  • Adhere to student confidentiality regulations and protocols.
  • Plan, organizes, set goals and follows through on tasks.
  • Report suspected child abuse and neglect in accordance with Crystal Springs’ policies and procedures and Massachusetts mandated reported laws.
  • Understand and adhere to relevant laws, contractual obligations, and licensing regulations.
  • Adhere to general environmental and safety policies/procedures with a particular focus on Pica safety.

Professional Qualities:

    • Work Management Skills

Expected to perform effectively in the work context by demonstrating the following skills:

  • Verbal and Written Communication Skills
    o Communicate effectively: written, verbal and interpersonal.
    o Use communication devices effectively (i.e., orientation boards, magic slate, paper/pencil, etc.).
    o Cleary and legibly write appropriate medical terminology in all documentation including approved abbreviations in medical charting and/or on medical data collection flow sheet forms.
    o Respond promptly and effectively to needs and requests.
  • Information Technology Skills
    o Functional knowledge of computer skills and professional software.
  • Attention to Detail
    o Identify care giving processes that need improvement.
  • Interpersonal Skills
    o Present cooperative attitude with students and their families, staff, supervisors, and other professionals
    o Nurture healthy and productive working relationships.
    o Use caring, therapeutic and supportive communication, offering conversation and compassion, in all student interactions
    o Participate in and supports problem-solving activities to optimize student care and treatment.
    o Demonstrate professionalism.
    o Model Crystal Springs’ Core Values.
    o Demonstrate understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
    o Respond appropriately and considerately to requests and questions.
  • Judgment
    o Operate within scope of ability: Refer staff, family, and others to appropriate parties when uncertain or unknowledgeable.
  • Teamwork
    o Willingly serves as a team member.
    o Support other healthcare team members, including other nursing assistants.
    o Foster opportunities for teamwork.
  • Record-Keeping
    o Attend to and completes all required documentation.
  • Knowledge of Medical Terminology
    o Understand all required documentation.
    o Use accurate medical terminology in all documentation including approved abbreviations in medical charting and/or on medical data collection flow sheet forms.
  • Self-responsibility
    o Take responsibility for mistakes and shortcomings; learns from mistakes; continually strives to clarify personal values and develop professionally.
  • Flexibility
    o Recognize alternative viewpoints; and adapts behavior or communication.
  • Organizational Commitment
    o Adjust priorities to meet organization needs; recognize/build on organization strength; and focus on organization goals.
  • Confidentiality
    o Adhere to student confidentiality regulations and protocols.

Education and/or Experience:

  • High School diploma or equivalent
  • Six months to a year experiences preferred.

Certificates, Licenses, Registrations:

  • Requires CNA certification in the Commonwealth of Massachusetts.
  • Requires a valid driver’s license for more than one year and be ready, willing, and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events, and appointments

Physical & Other Demands:

  • Ability to hear alarms, phones, and communications from children, adults, and employees in short and long range.
  • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift.
  • Ability to bend, kneel, squat, and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift).
  • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight.
  • Ability to grasp, retrieve, pinch, and hold small items frequently throughout the shift, at least once every ten minutes.
  • Ability to assist the children in our rehabilitation pool, which is 4 feet deep and at least 90 degrees air and water temperature, at least twice per week for periods of an hour at a time.
  • Ability to walk and run with or alongside the children when assisting them to and from the education/day programs, within the classrooms, during field trips, and within the residences constantly for periods of time exceeding a half an hour.
  • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints, and crisis intervention for the safety of the residents and staff.
  • Ability to manage and handle stressful and emotionally charged interactions and situations.

Other Requirements:

  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.

POSITION SUMMARY:

The Family Services Director works as a part of a collaborative, multidisciplinary team and is responsible for supervising a small case management team. The Director ensures: that open and responsive two-way communication is established and maintained between Crystal Springs School, parents/guardians and other stakeholders; that changes to Crystal Spring’s policies and procedures and other updates are communicated; and that the school is kept informed of any family or other stakeholder changes, needs, issues, etc. The Director encourages family involvement by planning and facilitating opportunities to participate in Family Events on campus and is committed to family-driven and responsive services by modeling these values and practices in their everyday interactions.

QUALIFICATIONS:

  • LCSW
  • Minimum of two years’ experience as a case manager preferred
  • Minimum of one year supervisory experience preferred

DUTIES AND RESPONSIBILITIES:

  • Recruit, hire and manage department staff including providing consistent supervision and evaluation
  • Ensure parents & guardians are informed of student related information in a timely manner
  • Manage mailings and other messaging to parents & agencies on various topics throughout the year
  • Function as Interdepartmental Liaison
  • Review and sign-off on DCF student residential treatment plans, schedule and facilitate quarterly meetings
  • Provide creative input for departmental growth and development to his/her supervisor
  • Coordinate family events multiple times during the year
  • Manage his/her own caseload
  • Participate in student specific meetings
  • Assist and facilitate with student transition process to Adult Services

Shift: Full-Time; Monday through Friday; 3:00pm – 11:00pm and every other weekend

Sign on bonus available (prorated based on the number of hours worked) up to $1000.00.

POSITION SUMMARY: The LPN will be working within the Children’s Services nursing department providing support to individuals with various medical needs. The LPN is responsible for implementing and monitoring an array of health care and other personal support services designed to enrich the lives of our students with moderate to severe developmental disabilities.

ESSENTIAL DUTIES:

      • Administer medications and implement nursing treatment plans
      • Confer with physicians, dentists, and therapists as appropriate
      • Communicate with/provide necessary information on relevant health issues to parents, guardians, and applicable Agency staff
      • Respond to participant complaints of illness and recommend appropriate action
      • Confer with pharmacists regarding medications and their acquisitions as appropriate
      • Monitor general health status of participants, including hygiene issues and skin integrity
      • Administer minor first aid when necessary
      • Complete all health related documentation requirements
      • Other duties as required by the children’s nursing department

QUALIFICATIONS:

      • LPN, currently licensed in the State of Massachusetts
      • A valid driver’s license with a good driving record
      • Acceptable Criminal Offender Record Information (CORI)

WORK RECORD:

      • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Under the supervision of the Directors of Nursing for both Children’s and Adult Services, the Registered Dietitian consultant for both Adult and Children’s Services assesses the nutritional needs of the individuals served, develops and implements nutritional care plans, reviews semi-annual menu development, provides consultation and communicates information to appropriate parties.

Consultant is a Registered Dietitian and Licensed Dietitian/Nutritionist in the Commonwealth of Massachusetts in good standing who possesses the requisite skills, desire and availability to provide services to Crystal Springs, Inc.

The Registered Dietician Consultant will calculate appropriate nutrition regimes to meet specific individual and student needs (i.e., therapeutic diets, calorie sources, etc.). In addition the Consultant will act as a liaison to all medical, speech pathology and Occupational therapy staff concerning the students’ nutritional needs and appropriate care plans as well as ensure that all critical nutrition services meet requirements of all regulatory agencies.

Full-time: 2nd & 3rd shifts; Part-time: All shifts

Description:

We are actively seeking Residential Counselor’s for our Children program. This position provides supervision and care to our residents while providing a safe and secure living environment.

Qualifications:

          • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals
          • Demonstrated ability to work effectively, collaboratively, and respectfully with individuals, other care providers, family, and community members
          • Flexibility to work varying hours to meet the needs of individuals
          • Physical ability to carry, lift, run, and bend as needed
          • Effective oral and written communication skills and ability to speak, write, and read English as required for communication and documentation
          • Must obtain First Aid, CPR, CPI training/certification within 3 months of employment
          • Valid Driver's License; assumes responsibility for maintaining current license and safe driving record
          • Ability to pass a Criminal Records Check (CORI) and mandatory drug test

Department: Children’s Services; Residential

POSITION SUMMARY:

The Shift Supervisor provides appropriate role modeling in a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Shift Supervisor provides formal supervision and coordination of shifts with regard to activities and structure, documentation, monitoring and maintenance of environmental safety and staff performance and interactions. Shift Supervisors work as a part of a collaborative, trauma-informed and family-centered therapeutic team. He/she is expected to establish open communications and support among co-workers and is directly accountable to the House Manager who provides supervision and training. The Residential Shift Supervisor is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

QUALIFICATIONS:

      • Bachelor’s degree in social work, health, human services, education, psychology or related field plus 6 months of human service experience, particularly with children and/or adolescents plus 3 months supervisory experience in any field, or
      • Associates degree or 2 years of equivalent college experience plus 9 months of human service experience, particularly with children and/or adolescents plus 6 months of supervisory experience preferred in any field, or
      • High School diploma plus 18 months of human service experience, particularly with children and/or adolescents plus 6 months supervisory experience in any field preferred.
      • Must be at least 18 years old.
      • Must maintain a valid driver’s license.

COMPETENCIES/SKILLS:

      • Demonstrated ability and commitment to function as a healthy & therapeutic role model maintaining personal and professional self-awareness
      • Demonstrated fairness, forethought and good judgment in decision making.
      • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to foster good working relationships.
      • Demonstrated effective utilization of verbal & physical crisis intervention techniques (CPI).
      • Demonstrated ability to model and reinforce skills in the program and out in the community while fostering independence.
      • Demonstrated understanding of general environmental & safety policies/procedures.
      • Demonstrated understanding and ability to attend to and complete all required documentation.
      • Demonstrated ability to assist residents with personal care development and maintenance as appropriate.
      • Demonstrated understanding of client confidentiality regulation and protocols (HIPAA).
      • Demonstrated knowledge of basic computer skills.
      • Demonstrated ability to plan, organize, and follow through as well as supervise and motivate others.
      • Demonstrated ability to maintain professional relationships with co-workers, professionals, residents’ families, to remain non-judgmental, stay objective and uphold appropriate boundaries.

DUTIES AND RESPONSIBILITIES:

      • Responsible for the overall supervision and care of the students; i.e., health and hygiene, education and social/emotional wellbeing while on-shift.
      • Supervise the interactions and activities of staff and students and ensure active engagement in day-to-day structured and unstructured recreational activities. Assist with use of pool, gym, sensory room and other on-campus recreation activities.
      • Ensure that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandate staffing ratios. Assign break coverage on shift.
      • Ensure the completion of requirements of daily tasks for household management including, but not limited to: meal preparation, housekeeping (cleanliness and safety), shopping, monitoring of clients and their daily living activities and minimizing safety and risk issues in the physical environment.
      • Ensure that all necessary documentation is completed on shift, including but not limited to: Behavioral data; incident/observation reports; shift report; clinical books; treatment sheets; temperature logs; staff communication books; IEP skills; DCF service notes and; one-to-one sheets.
      • Ensure that all parent, agency and state notifications are made as necessary and required.
      • Implement both agency and individualized behavior support practices utilizing appropriate techniques to monitor, assess and document situations and client status.
      • Implement crisis intervention techniques in accordance with policy, procedure and agency training.
      • Communicate with the Program Supervisors regarding on-shift issues in the absence of the House Manager.
      • Assist and supervise staff and students in all areas of student self-care while fostering independence and respecting their dignity. Ensure that student briefs checks are completed and/or toileting programs are followed.
      • Ensure that active on-shift Pica sweeps are consistently being conducted and documented and that the environment remains safe for our residents.
      • Coordinate and ensure transportation of clients in a safe and secure manner following state and agency transportation policies.
      • Consistently act, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.
      • Maintain and enhance the continuity of service delivery across all shifts with regard to communication and support - Transfer relevant written and verbal program information to incoming staff (change of shift) as well as physically tour the house with on-coming staff.
      • Check ADL, paperwork and other supplies; communicate with the manager when ordering is needed.
      • Develop and maintain positive and collaborative communications/relationships with other supervisory and direct care staff, clients, families, state and funding agency personnel and other collaborative resources.
      • Readily accept feedback from supervisors, colleagues, and other staff and foster a safe environment for dialogue and disagreement.
      • Understand and professionally represent the obligations, functions, programs, and services of the Agency and their relation to staff, students and the community.
      • Abide by mandates regarding confidentiality and ethics as per federal, state and agency policy and procedures.
      • Attend all staff meetings, and mandatory in-service trainings as required by state licensing and/or Crystal Springs.
      • Engage in self-evaluation to establish goals for professional development.
      • Develop an understanding of the Massachusetts Curriculum Frameworks to betters assist our students with IEP goals.
      • Function as a support and resource to the House Manager and staff.
      • All other duties as assigned.

LANGUAGE/COMMUNICATION SKILLS:

      • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

ENVIRONMENTAL CONDITIONS:

      • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
      • Some duties performed in a rehabilitation pool.

PHYSICAL AND OTHER DEMANDS:

      • Ability to hear alarms, phones, and communications from children, adults and employees in short and long range;
      • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
      • Ability to bend, kneel, squat and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
      • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
      • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
      • Ability to assist the children in our rehabilitation pool, which is 4 feet deep and at least 90 degrees air and water temperature, at least twice per week for periods of an hour at a time;
      • Ability to walk and run with or alongside the children when assisting them to and from the education/day programs, within the classrooms, during field trips, and within the residences constantly for periods of time exceeding a half an hour;
      • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis intervention for the safety of the residents and staff;
      • Ability to manage and handle stressful and emotionally charged interactions and situations.

OTHER REQUIREMENTS:

      • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;
      • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.

Reports to: Director of Special Education/Lead Teacher

Hours Worked: Full-Time; 40 Hours; Flexible

Shift: Monday – Friday

Qualifications: Bachelor’s degree required. Massachusetts Special Needs Teaching Certification, Severe Special Needs preferred.

Specific Duties:

        • Under the supervision of the Director of Special Education and Lead Teacher, the Special Education Teacher will:

        • Develop, coordinate and participate in the implementation of the educational programs for all students in the areas of academics, fine and gross motor skills, language skills, behavioral/social development and activities of daily living (feeding, dressing, personal hygiene, toileting and domestic skills)
        • Monitor the overall educational progress of students in the class
        • Develop the Individualized Educational Plan (IEP) or assist with the development of an IHP for each student in the class
        • Submit all student-related paperwork, including: annual educational summary, annual IEP with goals and objectives, six month reviews, quarterly reports and lesson plan books and attendance roll books
        • Provide supervision and evaluation for classroom teacher aides
        • Provide training to teacher aides, including Curriculum Frameworks
        • Confer with support personnel (i.e., psychology, speech therapy, physical therapy, occupational therapy, living unit, recreation and nursing personnel) in order to provide comprehensive service to each student in the class. Incorporate the goals and recommendations of support services with the daily educational programs
Reports to: Special Education Teacher
Hours Worked: Full-Time; 40 Hours
Shift: Monday – Friday; 8:00 am – 3:30 pm with an additional 7:00 am – 8:00 am Residential hour

Specific Duties:

        • Under the supervision of the Special Education Teacher, the Teacher Aide will:

        • Assist in providing the assigned student with all necessary educational and therapeutic services.
        • Develop an understanding of the Mass. Curriculum Frameworks.
        • Provide input to the Special Education Teacher regarding progress of students during evaluation periods, i.e., annual summaries, six month reviews, and quarterly reports.
        • Perform direct care of the assigned student during classroom time, i.e., eating, toileting and personal hygiene training.
        • Implement activities and provide direct care for students in residences on Teacher Planning Days.
        • Assist the Special Education Teacher with maintaining accurate and current student records.
        • Accompany students into the pool during rehab sessions.
        • Transport students to and from classes in the school vans.
        • Transport students in vans on community outings (Transport includes driving Crystal Springs regular and wheelchair vans).

Language/Communication Skills:

      • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

      • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;

Physical & Other Demands:

      • Ability to hear alarms, phones, and communications from children, adults and employees in short and long range;
      • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
      • Ability to bend, kneel, squat and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
      • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
      • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
      • Ability to walk and run with or alongside the children when assisting them to and from the education/day programs, within the classrooms, during field trips, and within the residences constantly for periods of time exceeding a half an hour;
      • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis intervention for the safety of the residents and staff;
      • Ability to manage and handle stressful and emotionally charged interactions and situations.

Good Attendance is essential.

Reports to: Special Education Teacher

Hours/Shift: 40 Hours; Monday – Friday; 7:30 am - 4 pm

Qualifications: Associates degree or para-professional certification and experience/specific skills in dealing with multiply handicapped individuals; classrooms with medically involved students require a certification as a nurse’s aide.

Essential Functions:

      • Directly supervise teacher aides in the absence of Special Education Teacher
      • Assist in providing assigned students with all necessary educational and therapeutic services
      • Develop an understanding of the Mass. Curriculum Frameworks
      • Provide input to the Special Education Teacher regarding progress of assigned students during evaluation periods, i.e., annual summaries, six month reviews, and quarterly reports
      • Perform direct care of all assigned students during classroom time, i.e., eating, toileting and personal hygiene training

Specific Duties:

      • Under the supervision of the Special Education Teacher, the Teacher Assistant will:

      • Implement activities and provide direct care for students in residences on Teacher Planning Days
      • Assist the Special Education Teacher with maintaining accurate and current student records
      • Transport students in vans on community outings (Transport includes driving Crystal Springs regular and wheelchair vans.)
      • Assist Special Education Teacher with lesson preparations
      • Ensure proper classroom management and lesson implementation in the absence of the Special Education Teacher
      • Accompany students into the pool during rehab sessions
      • Transport students to and from classes in the school vans
      • Complete paperwork/filing as assigned by the Special Education Teacher
      • Cooperate and participate in internal investigations
      • Other duties as assigned by supervisors

Good Attendance is essential. References and job performance in prior/present position will be reviewed. Each staff member must attend a minimum of 24 hours per year in-service training to maintain compliance with state regulations (EEC and DOE) and to further develop the skills necessary for continued employment and advancement.

Support Services

Hours: 15 hours per week; Monday - Friday; 6:00 am – 11:00 am

Job Summary:

We are actively seeking a dependable individual to fill our part-time Housekeeper position. The individual in this position must be capable of performing heavy cleaning tasks safely; possess skills in operating a variety of equipment and machinery used by the department as needed and understand and maintain standards of sanitary, hygienic practice.

Duties/Responsibilities:

  • Dust, wash and polish all furniture, windows and walls.
  • Clean and disinfect all bathroom areas daily and wash all tile and linoleum.
  • Vacuum, dry mop, wash floors and sweep outside carpet & vacuum entrances daily.
  • Distribute all paper supplies to living areas, classrooms and bathrooms.
  • Collect soiled linen and deliver clean linens to designated areas.
  • Remove trash and/or infectious waste in designated areas.
  • Cooperate and participate in internal investigations.

Requirements:

  • Read, write, speak and understand English.
  • Carry up to 30 lbs; bending, stooping and walking.
  • Current driver’s license. There is no public transportation to Crystal Springs. Employees are responsible to arrange for their own transportation and do so in a manner which allows them to arrive in time for their scheduled shift.
  • Meet EEC/DESE requirements for in-service hours.
  • Ability to pass a Criminal Records Check (CORI) and mandatory drug test.

Work Record:

Consistent, exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Available Position:

Hours:

        • Part-Time; 16 hours

Shift:

      • Tuesdays and Fridays from 5:00 am – 1:30 pm

Essential Functions:

      • Collect all soiled clothing and bedding from the living units up to 30 lbs.
      • Driver’s license
      • Ability to lift 30 – 50 pounds

Specific Duties:

      • Sort all soiled clothing and bedding according to color and type of fabric.
      • Appropriately pre-treat any extraordinary or stubborn stains.
      • Wash and dry all clothing and bedding.
      • Fold and sort by individual student and living unit.
      • Return clean clothing and bedding to the proper living unit, mend all torn clothing and bedding.
      • Care and maintenance of dryers and lint traps and clean and polish machinery.
      • Sweep laundry floor and empty trash.
      • Meet EEC/DESE requirement for in-services.
      • Cooperate and participate in internal investigations.

Requirements:

      • Ability to speak and read English (necessary for proper use of cleaning solvents and detergents as well as name recognition)
      • Ability to operate 30 and 50 pound capacity Hoyt and Unimax commercial washers
      • Ability to operate 30 – 50 pound Hoyt commercial dryers.
      • Laundry workers should also possess basic hand or machine sewing skills

Apply Today!

Apply online today by clicking the link below.
To apply on-line today click HERE or submit resume and cover letter indicating position applying for to:
recruiting@nullcrystalspringsinc.org

Employment Requirements
Must be 18 years or older; qualifying background check and safe driving record.
To view the complete list of employment requirements click here.

Company Benefits
For a complete list of company benefits click here.

Applications
Paper applications are available Monday-Friday from 9:00am – 3:00pm in Human Resources, 38 Narrows Road, Assonet, MA

Contact us at:
recruiting@nullcrystalspringsinc.org or
T: (508) 644-3101 x3313
F: (508) 644-3658

As a long-standing organization surrounded by the Greater Fall River, Taunton and New Bedford areas, Crystal Springs offers employment candidates the opportunity to begin an extremely satisfying career, focused on making a true difference in the lives of some of the most inspiring people one could ever hope to meet or work with. All of our positions require at least a high school diploma (or the equivalent) and the ability to complete introductory training courses (CPR, FirstAid). All positions also require applicants to be able to read/write/speak English fluently; drug screenings and criminal record background checks are performed on all potential employees.
Our team is a collaborative, multi-disciplinary group consisting of Residential, Day Habilitation, Nursing, Psychology and Case Management professionals who share information and strive to jointly develop individualized services that will deliver the most effective and supportive care to the people we serve.
Download more requirements and benefits by clicking HERE.

Statement of Nondiscrimination

Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.