Career Opportunities

As a long-standing organization surrounded by the Greater Fall River, Taunton and New Bedford areas, Crystal Springs offers employment candidates the opportunity to begin an extremely satisfying career, focused on making a true difference in the lives of some of the most inspiring people one could ever hope to meet or work with. All of our positions require at least a high school diploma (or the equivalent) and the ability to complete introductory training courses (CPR, FirstAid). All positions also require applicants to be able to read/write/speak English fluently; drug screenings and criminal record background checks are performed on all potential employees.
Our team is a collaborative, multi-disciplinary group consisting of Residential, Day Habilitation, Nursing, Psychology and Case Management professionals who share information and strive to jointly develop individualized services that will deliver the most effective and supportive care to the people we serve.
Download more requirements and benefits by clicking HERE.

Statement of Nondiscrimination

Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.

Available Positions

Department: Food Services

Positions:

  • Part-Time; Every Weekend: Saturdays & Sundays; 7:00 am – 3:30 pm
  • Part-Time; Every Weekend: Saturdays & Sundays; 10:00 am – 6:30 pm
  • Job Summary: We are actively seeking dependable individuals to fill our Dietary Aide positions in our Food Services Department.

    Duties/Responsibilities:

    • Responsible for preparing and serving palatable, nutritionally balanced, quality food to residents with specific dietary requirements.
    • Set up all serving carts with sufficient, clean, sanitary dishes and flatware prior to meals.
    • Deliver prepared meals to resident houses.
    • Carefully and completely wash and degrease pots, pans, serving utensils and all working surfaces (food preparation surfaces; sinks) and serving carts.
    • Close down kitchen and lock up at end of shift.

    Requirements:

    • Read, write, speak and understand English.
    • Carry up to 30 lbs; bending, stooping and walking.
    • Current driver’s license. There is no public transportation to Crystal Springs. Employees are responsible to arrange for their own transportation and do so in a manner which allows them to arrive in time for their scheduled shift.
    • Meet EEC/DESE requirements for in-service hours.
    • Ability to pass a Criminal Records Check (CORI) and mandatory drug test.

    Work Record: Consistent exemplary work performance, reliability, flexibility and excellent attendance required. Previous and current work experience and job performance will be reviewed.

    Department: Housekeeping

    Hours: 40 hours; 6:00 am to 2:30 pm; Monday – Friday; some flexibility needed for potential evenings and/or weekends

    Job Summary:

    • We are actively seeking a dependable individual to fill our full-time Floor Technician position. The individual in this position must be capable of performing heavy cleaning tasks safely; possess skills in operating a variety of heavy equipment and machinery used by the department as needed and understand and maintain standards of sanitary, hygienic practice.

    Duties:

    • An individual who has his/her own transportation to commute to and from designated assignments;
    • Can bend, lift heavy equipment, squat, and use repetitive motion with hands;
    • Can work independently and communicate well with other departments;
    • Must be capable of performing heavy cleaning tasks safely;
    • Must possess skills in operating a variety of floor cleaning equipment and machinery used by the department;
    • Must understand and maintain standards of sanitary, hygienic practice.

    Requirements:

    • Must possess skills in operating variety of floor cleaning equipment and machinery used by the department
    • Capable of performing heavy cleaning tasks safely
    • Carry up to 30 lbs; bend, lift heavy equipment, squat and use repetitive motion with hands
    • Can work independently and communicate well with other departments
    • Read, write, speak, and understand English for the safety of the individuals we serve
    • Valid driver's license and clean driving record

    Hours: Full-Time; 32 hours per week
    Shift: 2:00 pm – 10:30 pm & every other weekend

    Essential Functions:

    • Collect all soiled clothing and bedding from the living units up to 30 lbs.
    • Driver’s license
    • Ability to lift 30 – 50 pounds

    Specific Duties:

    • Sort all soiled clothing and bedding according to color and type of fabric.
    • Appropriately pre-treat any extraordinary or stubborn stains.
    • Wash and dry all clothing and bedding.
    • Fold and sort by individual student and living unit.
    • Return clean clothing and bedding to the proper living unit, mend all torn clothing and bedding.
    • Care and maintenance of dryers and lint traps and clean and polish machinery.
    • Sweep laundry floor and empty trash.
    • Meet EEC/DESE requirement for in-services.
    • Cooperate and participate in internal investigations.

    Requirements:

    • Ability to speak and read English (necessary for proper use of cleaning solvents and detergents as well as name recognition)
    • Ability to operate 30 and 50 pound capacity Hoyt and Unimax commercial washers
    • Ability to operate 30 – 50 pound Hoyt commercial dryers.
    • Laundry workers should also possess basic hand or machine sewing skills

    Hours: 40 Hours

    Shift: Working 3rd Shift; Every Other Weekend

    Description of Duties:

    This position is responsible for oversight of the care of the children and adults at Crystal Springs, Inc. in the absence of managerial and administrative staff. Provide on-campus supervision and monitoring of campus grounds, support and coordination as well as crisis management and quality assurance. Provide managers and administrators with comprehensive standard and crisis reporting and ensure that all areas of Crystal Springs, Inc. are responsive to needs of staff, individuals and families served. This position is also responsible for maintaining compliance with policies, procedures, and regulations.

    Requirements:

    Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and or mini-vans safely according to Massachusetts driving laws. Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

    Experience:

    Experience as a supervisor required; valid driver’s license with good driving record required.

    Training/Special Skills:

    Bachelor’s Degree preferred. The ability to effectively supervise and direct staff as well as make critical and thoughtful decisions is a priority. Must have strong initiative and be able to multi-task. Solid professional demeanor and role modeling competencies are very important. Must attend and participate in appropriate trainings and meetings to keep abreast of current information and necessary competencies.

    Work Record:

    Dependability and flexibility a must; attendance records should be excellent.

    Adult Program

    Reports to: Program Director 2

    The Assistant Program Director will be responsible for supervision, individuals, staff program development and general maintenance and operations of a residence for adults with intellectual/developmental disabilities.

    Essential Functions:

    • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
    • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
    • Promotes a respectful and dignified living environment for all individuals at all times.
    • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
    • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
    • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
    • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
    • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
    • Administers medications as established by MAP certification.
    • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
    • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
    • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
    • Provides on-call coverage as scheduled and ability to work various shifts
    • Identifies need for and arranges for attainment of additional support services.
    • Provides specialized training and instruction to residential supporters, community supporters, and other support staff
    • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
    • Cooperates and participates in internal investigations
    • Other duties and projects as assigned by Crystal Springs, Inc.

    Program Management and Operations Responsibilities:

    • Provides coverage of other Adult Residential programs as needed
    • Resolves problems, facilitates meetings and assigns tasks.
    • Facilitates agency’s financial and budgetary procedures including petty cash, individual’s petty cash, individual’s bank accounts and payroll.
    • Ensures compliance with Crystal Springs’ policies and procedures for both individuals and supporters.
    • Develops and monitors a programmatic schedule.
    • Ensures proper maintenance of the physical site, reporting all necessary maintenance issues to Maintenance Department in writing.
    • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
    • Assumes responsibility for the basic care of assigned program vehicle.
    • Follows and implements all program safety/hygiene procedures.
    • Evaluates work performance of direct reports as specified by Crystal Springs’ personnel policies.
    • Interviews and hires direct reports as needed.

    Personal Characteristics:

    • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
    • Demonstrated supervisory and management experience.
    • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
    • Ability to work as an effective change agent.
    • Professional documentation and communication skills, as well as demonstrated organizational skills.
    • Ability to negotiate and resolve differences.
    • Ability to function under pressure in a fast-paced human service environment.
    • Ability to be flexible, open and responsive to ongoing industry changes.
    • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
    • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

    Supervisory Responsibilities:

    • Limited supervisory responsibilities
    • Directly responsible to and supervised by the Program Director 2

    Competencies:
    1. Customer/Person-centered focused.
    2. Ethical Conduct.
    3. Leadership skills.
    4. Personal Effectiveness/Credibility.
    5. Thoroughness.
    6. Time Management/organization skills

    Education/Experience Qualifications:

    • High School Diploma or Associate Degree
    • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities.

    Language/Communication Skills:

    • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

    Environmental Conditions:

    • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
    • Some duties performed in a rehabilitation pool.

    Other Requirements:

    • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
    • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

    Shift: Full-Time; Monday – Friday; 8:00 am – 4:30 pm

    Department: Adult Residential

    The individual in this position is responsible to provide transportation using the company van to support individuals on medical appointments, scheduled appointments (as needed), completes required documentation and notification of changes to individuals’ medical care as identified on appointments, to appropriate personnel. This position is full-time, working 8:00AM – 4:30PM.

    Essential Functions:

    • Using company van, transport individuals to and from doctors’ appointments;
    • Promote a respectful and dignified living environment for all individuals at all times;
    • Support individuals in their homes when they are ill or require staying home during daytime hours (M-F);
    • Assist with Day Habilitation programs of individuals as assigned by supervisor;
    • Teach and support individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, safety rules, community inclusion/activities, banking and budget management, cooking, shopping. Encourage individual to utilize developing skills to the fullest extent possible;
    • Assist and support in developing and implementing programmatic activities, which will foster the individual’s growth, skill development, and healthier life-style;
    • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI);
    • Flexibility to work in a variety of settings with a variety of professionals (nursing, doctors, day habilitation programs, residential programs). Mandatory Coverage is possible in the event that minimum staffing ratios are compromised. (Please refer to the Mandatory Coverage Policy/Procedures for complete explanation);
    • Ability to go up and down stairs to assist individuals on multiple floors and physical capacity to assist individuals with mobility impairments as needed;
    • Ability to carry supplies, groceries, etc. as needed;
    • Completes required documentation of all medical appointments as designated by supervisor;
    • Inform all required personnel of changes to medical needs of individuals as identified at appointments (includes scheduling follow-up appointments as necessary);
    • Assumes responsibility for keeping driver’s license current and maintains a safe driving record;
    • Ability to complete Medication Administration (MAP) training/certification within 3 months of employment;
    • Cooperates and participates in internal investigations;
    • Performs other duties and projects as assigned by supervising personnel.
    • Maintains programmatic documentation such as daily logs, behavioral data collection, data collection on individual goals/objectives, incident reports, seizure records, accident/injury logs, etc.;
    • Assists individuals with housekeeping tasks such as cleaning the bathrooms, kitchen, common areas, bedrooms, closets, etc.;
    • Performs other household maintenance and cleaning tasks which have been designated by shift responsibilities and as assigned by Administrative Coordinator to Director of Adult Residential Services, Director of Adult Residential Services, Residential Coordinators and Director of Adult Services to ensure a clean, safe living environment.;

    Requirements for Position:

    • Valid Driver’s License, ability to meet Crystal Springs driver requirements and maintain a driving record with clean driving record;
    • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals;
    • Ability to pass an acceptable Criminal Records Check (CORI), Drug & TB screen;
    • Demonstrated ability to work effectively and collaboratively with individuals, other care providers, family and community members in a respectful manner;
    • Demonstrated ability to work both independently and within a team context;
    Hours: ABLE I: Part-Time; 20 Hours; 10:00 am - 2:00 pm; Monday - Friday

    Hours: ABLE I: Full-Time; 35 hours; 8:30am – 4:00pm; Monday - Friday; 1:1*; Bi-lingual (English/Spanish)

    Hours: ABLE II: Full-Time; 30 hours; 9:00am – 3:00pm; Monday - Friday; 1:1*

    Hours: ABLE II: Full-Time; 35 hours; 8:30am – 4:00pm; Monday - Friday

    Job Summary:

      This position provides support to individuals in active treatment / teaching of Habilitation goals/objectives and direct care supports in a manner that promotes development of independent and community integration skills and an improved quality of life.

      Duties:

      • Provides 1:1* skilled teaching, supports and evaluation of required programmatic services.
      • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
      • Attends pool and gym with individuals.
      • One year’s previous experience working with individuals with severe to profound developmental disabilities.
      • Accessing community daily with 1:1*.

      Requirements:

      • High School diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals in a Habilitation/Vocational setting.
      • Read, write, speak and understand English.
      • Valid Drivers license for minimum of one year with clean driving record.
      • Ability to pass van driving in-service.
      • Ability to pass an acceptable Criminal Records Check (CORI).
      • Ability to maintain and conduct functional life skill, behavioral and therapeutic programs.
      • Ability to collect data and maintain records as established within day program.

      Work Record:

      • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

    Shift: Full-Time; Monday - Friday; 8:00 am – 4:00 pm

    Job Summary:

    Your position as a Developmental Specialist will support this mission as you routinely provide development, support, teaching and evaluation of individual’s active habilitative goals/objectives and direct care supports in a manner that promotes development of independent and community integration skills and an improved quality of life. This is an exempt position.

    Supervisory Responsibilities:

  • Day Habilitation Aides
  • Qualifications:

  • Bachelor’s Degree in related field and minimum of one (1) years experience/specific skills in working with developmentally disabled individuals in a Habilitative/vocational setting or high school diploma/G.E.D. equivalent and minimum of three (3) years experience /specific skills in working with developmentally disabled individuals in a Habilitative/vocational setting.
  • Valid Driver’s License.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Demonstrated ability to work effectively and collaboratively with individuals, other care providers, family and community members in a respectful manner.
  • Ability to work collaboratively as an active member of multidisciplinary teams.
  • Ability to articulate and communicate missions and strategic direction in a consistent and enthusiastic manner to departmental supporter.
  • Demonstrated supervisory and management experience with ability to negotiate and resolve differences.
  • Ability to identify all opportunities and obstacles and develop effective, creative solutions to pursue opportunities for individual’s growth and accomplishment.
  • Demonstrated ability to work both independently and within a team context.
  • Demonstrated ability to provide documentation and communication skills, as well as demonstrated organizational skills.
  • Demonstrated ability to be flexible, open and responsive to ongoing industry changes.
  • Demonstrated ability to function under pressure in a fast-paced Habilitative/vocational environment.
  • Ability to carry /lift supplies as needed.
  • Ability to attend pool and gym, with individuals, up to and including lifting and swimming as needed.
  • Locations: 256 Albany; 36 Narrows

    Job Summary:
    The Program Director I will be responsible for providing administrative, clinical and programmatic operations of the adult residential programs supporting individual supervision, individuals, staff program development, coordination of care, and general maintenance and operations for two (2) or more residences for adults with intellectual/developmental disabilities.

    Essential Functions of Position:

    • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
    • Promote a respectful and dignified living environment at all times for the people we support.
    • Maintain ongoing professional communication with supervisor and all stakeholders.
    • Meet with team on a routine basis to discuss program operations and the people supported.
    • Support the people we support in the development of their person-centered ISP and implement plans
    • Foster and maintain professional partnerships with all stakeholders through active communication
    • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
    • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
    • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
    • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
    • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
    • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
    • Administers medications as established by MAP certification.
    • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
    • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
    • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
    • Provides on-call coverage as scheduled and ability to work various shifts
    • Identifies need for and arranges for attainment of additional support services.
    • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
    • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
    • Cooperates and participates in internal investigations
    • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
    • Other duties and projects as assigned by Crystal Springs, Inc.

    Staff Management and Development:

    • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
    • Act as advocate and role model for the people we support, staff and all other stakeholders
    • Interview and hire prospective employees in a timely manner.
    • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
    • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

    Quality Management:

    • Ability to identify program needs and address them and seeking assistance as needed.
    • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
    • Assumes responsibility for the basic care of assigned program vehicle.
    • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds
    • belonging to the people we support

    • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
    • Participate in internal and external reviews.
    • Ensure highest quality for safety and infection control procedures are followed.

    Personal Characteristics:

    • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
    • Demonstrated supervisory and management experience.
    • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
    • Ability to work as an effective change agent.
    • Professional documentation and communication skills, as well as demonstrated organizational skills.
    • Ability to negotiate and resolve differences.
    • Ability to function under pressure in a fast-paced human service environment.
    • Ability to be flexible, open and responsive to ongoing industry changes.
    • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
    • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

    Supervisory Responsibilities:

    • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
    • Directly responsible to and supervised by Assistant Director of Adult Residential Services
    • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

    Competencies:
    1. Customer/Person-centered focused
    2. Ethical Conduct.
    3. Leadership skills
    4. Personal Effectiveness/Credibility
    5. Effective Critical Thinking and communication skills
    6. Time Management/organization skills

    Education/Experience Qualifications:

    • Bachelor’s Degree Preferred or
    • Associate Degree and 3 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.
    • 5 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.

    Language/Communication Skills:

    • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

    Environmental Conditions:

    • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
    • Some duties performed in a rehabilitation pool.

    Other Requirements:

    • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
    • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
    • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

    Locations: 9 Payne Cove; 19 Payne Cove

    Department: Adult Residential Services

    Job Summary:
    The Program Director/Qualified Intellectual Disabilities Professional (QIDP) coordinates and facilitates the development of the (ISP) Individual's Service Plan for individuals within established time frames; arrange and organize generic support services in response to individual’s needs; monitor the implementation on these support services and the ISP process; monitor residential and day program supports-visiting on a frequent basis and documenting these visits; monitor the safety and well-being of assigned individuals; provide advocacy in human, civil and legal rights; maintain communication and outreach with community services and other state agencies and coordinate referrals as needed; maintain individual’s records and relevant computer databases for assigned individuals; maintain regular and consistent contact with individuals, service providers and families as indicated; arrange for an provide crisis intervention for individuals as needed-assessing needs and making recommendations for follow-up planning; facilitate team meetings and monitor follow through on recommendations; provide information to supervisor and other members of the Management Team as needed.

    Essential Functions of Position:

    • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
    • Promote a respectful and dignified living environment at all times for the people we support.
    • Maintain ongoing professional communication with supervisor and all stakeholders.
    • Meet with team on a routine basis to discuss program operations and the people supported.
    • Coordinates and facilitates the development of the people we support person-centered ISP and implement plans in a timely manner.
    • Monitor residential and day program supports and visits on a monthly basis.
    • Maintain the people we support records and upload documents in MCIS on a regular basis per Record’s Policy.
    • Foster and maintain professional partnerships with all stakeholders through active communication.
    • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
    • Implement all behavior plans, ISP objectives, ADL’s, and recreational/community activities.
    • Ensure that the people we support are members of the greater community and have the ability to community connections.
    • Ensure that the people we support receive continuous active treatment program, which includes aggressive, consistent implementation of a program of specialized and generic training, treatment, health services and related services to include guardianship process for Washington, DC Court.
    • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
    • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
    • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
    • Administers medications as established by MAP certification.
    • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
    • Chairs the Interdisciplinary Team Meetings on a monthly basis.
    • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
    • Provides on-call coverage as scheduled and ability to work various shifts
    • Identifies need for and arranges for attainment of additional support services.
    • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
    • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
    • Cooperates and participates in internal investigations
    • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
    • Other duties and projects as assigned by Crystal Springs, Inc.

    Staff Management and Development:

    • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
    • Act as advocate and role model for the people we support, staff and all other stakeholders
    • Interview and hire prospective employees in a timely manner.
    • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
    • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

    Quality Management:

    • Ability to identify program needs and address them and seeking assistance as needed.
    • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
    • Assumes responsibility for the basic care of assigned program vehicle.
    • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds
    • belonging to the people we support

    • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
    • Participate in internal and external reviews.
    • Ensure highest quality for safety and infection control procedures are followed.

    Personal Characteristics:

    • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
    • Demonstrated supervisory and management experience.
    • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
    • Ability to work as an effective change agent.
    • Professional documentation and communication skills, as well as demonstrated organizational skills.
    • Ability to negotiate and resolve differences.
    • Ability to function under pressure in a fast-paced human service environment.
    • Ability to be flexible, open and responsive to ongoing industry changes.
    • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
    • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

    Supervisory Responsibilities:

    • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
    • Directly responsible to and supervised by Assistant Director of Adult Residential Services
    • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

    Competencies/Skills:
    1. Customer/Person-centered focused
    2. Ethical Conduct.
    3. Leadership skills
    4. Personal Effectiveness/Credibility
    5. Effective Critical Thinking and communication skills
    6. Time Management/organization skills
    7. Have a working knowledge of the basic theory and principle of social work, with special skill in social casework. He/she should be abreast of new trends and developments within the field and have the capacity to apply these to practical situations
    8. Open to supervision and learning
    9. Expected to have working knowledge of the governing regulations within six months
    10. Excellent verbal and written skills
    11. Ability to work under pressure
    12. High energy and the willingness to work as a team player
    13. Required to be a generalist

    Education/Experience Qualifications:

    • A human service professional with at least a bachelor’s degree in a human services field (including, but not limited to: sociology, special education, rehabilitation counseling, and psychology) and who has specialized training in intellectual disabilities or one (1) year of experience in working with persons with intellectual disabilities; or
    • An educator with a degree in education from an accredited program and with specialized training or one (1) year of experience in working with persons with intellectual disabilities; or
    • A social worker with a master’s degree from an accredited school of social work and with specialized training in intellectual disabilities or with one (1) year of experience in working with persons with intellectual disabilities; or
    • A rehabilitation counselor who is certified by the Commission on Rehabilitation Counselor Certification and who has specialized training in intellectual disabilities or with one (1) year of experience in working with persons with intellectual disabilities.

    Environmental Conditions:

    • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
    • Some duties performed in a rehabilitation pool.

    Other Requirements:

    • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
    • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
    • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

    Full-time: 2nd & 3rd shifts; Part-time: All shifts

    Description:

    The Residential Supporter provides direct care services in a manner that promotes development of independent and community living skills and an improved quality of life to adults living in residential homes.

    Qualifications:

    • Teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, safety rules, community inclusion/activities, banking and budget management, cooking, shopping. Encourages individuals to utilize developing skills to the fullest extent possible.
    • Assists and supports in developing and implementing program activities.
    • Accompanies and transports individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle (wheelchair vans) or supporter car.
    • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
    • Demonstrated physical capacity to assist individuals with mobility impairments as needed.
    • Attend pool, with individuals, up to and including lifting and swimming as needed.

    Requirements:

    • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals.
    • Ability to pass an acceptable Criminal Records Check (CORI).
    • Must complete Medication Administration (MAP) training/certification within 3 months of hire date.
    • Ability to work effectively and collaboratively with individuals, other care providers, family and community members in a respectful manner.
    • Must be able to fluently read, write, and speak English for the safety of the individuals we serve due to the programs and health issues individualized for each person.
    • Must be able to lift heavy weight (up to 100 pounds) with assistance from another person or a mechanical device.
    • Must be able to bend, squat, and stand for long periods of time.
    • Valid Driver’s License with clean driving record.

    Children’s Program

    Positions:

  • Full Time; Monday through Friday and every other weekend; 3:00pm – 11:00pm
  • Per Diem
  • Sign on bonus available (prorated based on the number of hours worked) up to $1000.00.

    POSITION SUMMARY: The LPN will be working within the Children’s Services nursing department providing support to individuals with various medical needs. The LPN is responsible for implementing and monitoring an array of health care and other personal support services designed to enrich the lives of our students with moderate to severe developmental disabilities.

    ESSENTIAL DUTIES:

    • Administer medications and implement nursing treatment plans
    • Confer with physicians, dentists, and therapists as appropriate
    • Communicate with/provide necessary information on relevant health issues to parents, guardians, and applicable Agency staff
    • Respond to participant complaints of illness and recommend appropriate action
    • Confer with pharmacists regarding medications and their acquisitions as appropriate
    • Monitor general health status of participants, including hygiene issues and skin integrity
    • Administer minor first aid when necessary
    • Complete all health related documentation requirements
    • Other duties as required by the children’s nursing department

    QUALIFICATIONS:

    • LPN, currently licensed in the State of Massachusetts
    • A valid driver’s license with a good driving record
    • Acceptable Criminal Offender Record Information (CORI)

    WORK RECORD:

    • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.
    Full-time: 2nd & 3rd shifts; Part-time: All shifts

    Description:

    We are actively seeking Residential Counselor’s for our Children program. This position provides supervision and care to our residents while providing a safe and secure living environment.

    Qualifications:

        • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals
        • Demonstrated ability to work effectively, collaboratively, and respectfully with individuals, other care providers, family, and community members
        • Flexibility to work varying hours to meet the needs of individuals
        • Physical ability to carry, lift, run, and bend as needed
        • Effective oral and written communication skills and ability to speak, write, and read English as required for communication and documentation
        • Must obtain First Aid, CPR, CPI training/certification within 3 months of employment
        • Valid Driver's License; assumes responsibility for maintaining current license and safe driving record
        • Ability to pass a Criminal Records Check (CORI) and mandatory drug test
    Department: Children’s Services – Residential
    Reports to: Director of Residential Services

    Position Summary:

      Reporting to the Director of Residential Services, the Overnight Manager supervises all overnight awake, on-call, and contracted staff and is responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations. The Overnight Manager implements all procedures that ensure: 1) the health, safety, and well-being of the students, and 2) physical safety and cleanliness of the program. In partnership with the Director of Residential Services and the Human Resources department, the Overnight Manager conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency. The Overnight Manager completes all administrative functions within the required time frames. As a member of a collaborative, trauma-informed, and family-centered therapeutic team, the Overnight Manager establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Overnight Manager acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance. The Overnight Manager is responsible for implementing key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations. The Overnight Manager implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP). The Overnight Manager reviews and completes all required documentation and communicates all pertinent information to all stakeholders. The Overnight Manager participates in supervision, team, and other assigned meetings. The Overnight Manager provides direct service to the students as needed. The Overnight Manager is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

      Qualifications:

      • Bachelor’s degree in social work, health, human services, education, psychology or related field plus (6) months of human service experience, particularly with children and/or adolescents plus (3) months supervisory experience preferred in any field, or
      • Associates degree or (2) years of equivalent college experience + (9) months of human service experience, particularly with children and/or adolescents + (6) months of supervisory experience preferred in any field, or
      • High School diploma plus (18) months of human service experience, particularly with children and/or adolescents plus (6) months supervisory experience in any field preferred
      • Must be at least 18 years old
      • Must maintain a valid driver’s license

      Competencies/Skills:

      • Demonstrated ability and commitment to function as a healthy & therapeutic role model maintaining personal and professional self-awareness.
      • Demonstrated fairness, forethought and good judgment in decision making.
      • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to foster good working relationships.
      • Demonstrated effective utilization of verbal & physical crisis intervention techniques (CPI).
      • Demonstrated ability to model and reinforce skills in the program and out in the community while fostering independence.
      • Demonstrated understanding of general environmental & safety policies/procedures.
      • Demonstrated understanding and ability to attend to and complete all required documentation.
      • Demonstrated ability to assist residents with personal care development and maintenance as appropriate.
      • Demonstrated understanding of client confidentiality regulation and protocols (HIPAA).
      • Demonstrated knowledge of basic computer skills.
      • Demonstrated ability to plan, organize, and follow through as well as supervise and motivate others.
      • Demonstrated ability to maintain professional relationships with co-workers, professionals, residents’ families, to remain non-judgmental, stay objective and uphold appropriate boundaries.
      • Ability to remain awake on the overnight shift.

      Essential Duties & Responsibilities:

      • Supervises all overnight awake, on-call, and contracted staff
        • Monitors and assists with change of shift activities and personnel
        • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios. Assigns break coverage on-shift.
      • Responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations.
        • Implements crisis intervention techniques in accordance with policy, procedure and agency training.
        • Understands and professionally represents the obligations, functions, programs, and services of the Agency and their relation to staff, students and the community.
        • Abides by mandates regarding confidentiality and ethics as per federal, state and agency policy and procedures.
      • Implements all procedures that ensure the health, safety, and well-being of the students.
        • Physically rotates through all Children’s Program campus residences throughout third shift to provide monitoring, supervision, support and assistance to staff on-duty.
        • Monitors Awake Overnight staff to ensure that they are awake and alert at all times.
        • Monitors Awake Overnight staff to ensure that they are performing expected duties including appropriate bed checks and student care and assistance.
        • Conducts reviews of appropriate shift documentation to ensure consistent and appropriate completion (i.e., Incident/observation reports, logs, bed checks, pica sweeps, clinical books, etc.)
        • Conducts thorough walkthroughs of residences including physical checks on students to ensure safety and well-being.
        • Assists and supervises staff and students in areas of student self-care while fostering independence and ensuring dignity and respect are honored.
        • Ensures that student briefs checks are completed and/or toileting programs are followed.
      • Implements all procedures that ensure physical safety and cleanliness of the program.
        • Monitors Awake Overnight staff to ensure that they are performing expected duties cleaning and other tasks as assigned.
        • Conducts thorough walkthroughs of residences to ensure safe and hygienic environments.
      • In partnership with the Director of Residential Services and the Human Resources department, conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency.
        • Conducts Overnight Awake Staff training policies, procedures and protocols.
      • Completes all administrative functions within the required time frames.
      • Establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills.
      • Acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance.
        • Functions as a support and resource to the House Manager and Overnight Awake staff.
      • Implement key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations.
        • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios.
        • Assigns break coverage on-shift.
        • Consistently acts, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.
      • Implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP).
        • Implements both agency and individualized behavior support practices using appropriate techniques to monitor, assess and document situations and student status.
      • Reviews and completes all required documentation and communicates all pertinent information to all stakeholders.
        • Liaisons with the Educational Director, other supervisors and administrators as applicable to ensure appropriate transfer of relevant written and verbal program information to incoming staff.
        • Communicates with the on-duty Program Supervisors regarding on-shift related issues.
        • Conducts information and status reporting and reviews with House Managers at least weekly via email and in-person a minimum of twice a month or as needed to ensure an appropriate flow of information.
        • Ensures that all parent, agency and state notifications are made as necessary and required.
      • Participates in supervision, team, and other assigned meetings.
        • Attends weekly check-ins with Residential Director and/or Assistant Residential Director.
        • Readily accepts feedback from supervisors, colleagues, and other staff and foster a safe environment for dialogue and disagreement.
        • Attends all staff meetings, and mandatory in-service trainings as required by state licensing and/or Crystal Springs.
        • Engages in self-evaluation to establish goals for professional development.
      • Provides direct service to the students as needed.
        • Transports or to provide ratio coverage during the overnight shift hours in the event of a student emergency care visit to a hospital.
        • Coordinates and ensures transportation of students in a safe and secure manner following state and agency transportation policies.
      • All other duties as assigned.
      • Other Requirements:

        • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;
        • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.
    Locations Available: Cherry, Payne Cove Cottage, Spruce & Willow

    Shift: 40 hours; primarily 2nd shift

    Position Summary:

    The Children’s Program Residential Shift Supervisor is primarily a second shift position which provides appropriate role modeling in a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Shift Supervisor provides supervision and coordination of shifts with regard to activities and structure, documentation, monitoring and maintenance of environmental safety and staff performance and interactions. Shift Supervisors work as a part of a collaborative, trauma-informed and family-centered therapeutic team. He/she is expected to establish open communications and support among co-workers and is directly accountable to the House Manager who provides on-going supervision and training. The Residential Shift Supervisor is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

    Due to the nature of the workflow and level of responsibility, the Residential Shift Supervisor maintains a flexible schedule including every other weekend with 1st shift flexibility.

    Qualifications:

    • Bachelor’s degree in social work, health, human services, education, psychology or related field plus 6 months of human service experience, particularly with children and/or adolescents plus 3 months supervisory experience in any field, or
    • Associates degree or 2 years of equivalent college experience plus 9 months of human service experience, particularly with children and/or adolescents plus 6 months of supervisory experience preferred in any field, or
    • High School diploma plus 18 months of human service experience, particularly with children and/or adolescents plus 6 months supervisory experience in any field preferred.
    • Must be at least 18 years old.
    • Must maintain a valid driver’s license.

    Duties & Responsibilities:

    • Responsible for on-shift supervision and care of the students; i.e., health and hygiene, education and social/emotional well-being.
    • Supervise the interactions and activities of staff and students and ensure active engagement in day-to-day structured and unstructured recreational activities. Assist with use of pool, gym, sensory room and other on-campus recreation activities.
    • Ensure the completion of requirements of daily tasks for household management including, but not limited to: meal preparation, housekeeping (cleanliness and safety), shopping, monitoring of clients and their daily living activities and minimizing safety and risk issues in the physical environment.
    • Ensure that all necessary documentation is completed on shift, including but not limited to: behavioral data; incident/observation reports; shift communication log and report; and Individual student clinical books.
    • Implement crisis intervention techniques in accordance with policy, procedure and agency training.
    • Consistently act, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.

    Language/Communication Skills:

    • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

    Other Requirements:

    • Must hold a valid driver’s license for at least 6 months, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;

    Reports to: Director of Special Education/Lead Teacher

    Hours Worked: Full-Time; 40 Hours; Flexible

    Shift: Monday – Friday

    Qualifications: Bachelor’s degree required. Massachusetts Special Needs Teaching Certification, Severe Special Needs preferred.

    Specific Duties:

      Under the supervision of the Director of Special Education and Lead Teacher, the Special Education Teacher will:

    • Develop, coordinate and participate in the implementation of the educational programs for all students in the areas of academics, fine and gross motor skills, language skills, behavioral/social development and activities of daily living (feeding, dressing, personal hygiene, toileting and domestic skills)
    • Monitor the overall educational progress of students in the class
    • Develop the Individualized Educational Plan (IEP) or assist with the development of an IHP for each student in the class
    • Submit all student-related paperwork, including: annual educational summary, annual IEP with goals and objectives, six month reviews, quarterly reports and lesson plan books and attendance roll books
    • Provide supervision and evaluation for classroom teacher aides
    • Provide training to teacher aides, including Curriculum Frameworks
    • Confer with support personnel (i.e., psychology, speech therapy, physical therapy, occupational therapy, living unit, recreation and nursing personnel) in order to provide comprehensive service to each student in the class. Incorporate the goals and recommendations of support services with the daily educational programs
    Reports to: Special Education Teacher
    Hours Worked: Full-Time; 40 Hours
    Shift: Monday – Friday; 8:00 am – 3:30 pm with an additional 7:00 am – 8:00 am Residential hour

    Specific Duties:

      Under the supervision of the Special Education Teacher, the Teacher Aide will:

    • Assist in providing the assigned student with all necessary educational and therapeutic services.
    • Develop an understanding of the Mass. Curriculum Frameworks.
    • Provide input to the Special Education Teacher regarding progress of students during evaluation periods, i.e., annual summaries, six month reviews, and quarterly reports.
    • Perform direct care of the assigned student during classroom time, i.e., eating, toileting and personal hygiene training.
    • Implement activities and provide direct care for students in residences on Teacher Planning Days.
    • Assist the Special Education Teacher with maintaining accurate and current student records.
    • Accompany students into the pool during rehab sessions.
    • Transport students to and from classes in the school vans.
    • Transport students in vans on community outings (Transport includes driving Crystal Springs regular and wheelchair vans).

    Language/Communication Skills:

    • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

    Environmental Conditions:

    • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;

    Physical & Other Demands:

    • Ability to hear alarms, phones, and communications from children, adults and employees in short and long range;
    • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
    • Ability to bend, kneel, squat and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
    • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
    • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
    • Ability to walk and run with or alongside the children when assisting them to and from the education/day programs, within the classrooms, during field trips, and within the residences constantly for periods of time exceeding a half an hour;
    • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis intervention for the safety of the residents and staff;
    • Ability to manage and handle stressful and emotionally charged interactions and situations.

    Good Attendance is essential.

     

    Apply Today!

    Apply online today by clicking the link below.
    To apply on-line today click here or submit resume and cover letter indicating position applying for to:
    recruiting@nullcrystalspringsinc.org
    Employment Requirements
    Must be 18 years or older; High School Diploma or GED; qualifying background check and safe driving record.
    To view the complete list of employment requirements click here.
    Company Benefits
    For a complete list of company benefits click here.

    Awards Programs
    Referral Bonus Award Program
    Sign-On Bonus Award Program

    Applications
    Paper applications are available Monday-Friday from 9:00am – 3:00pm in Human Resources, 38 Narrows Road, Assonet, MA
    Contact us at:
    recruiting@nullcrystalspringsinc.org or
    T: (508) 644-3101 x3759
    F: (508) 644-3658