Career Opportunities

As a long-standing organization surrounded by the Greater Fall River, Taunton and New Bedford areas, Crystal Springs offers employment candidates the opportunity to begin an extremely satisfying career, focused on making a true difference in the lives of some of the most inspiring people one could ever hope to meet or work with. All of our positions require at least a high school diploma (or the equivalent) and the ability to complete introductory training courses (CPR, FirstAid). All positions also require applicants to be able to read/write/speak English fluently; drug screenings and criminal record background checks are performed on all potential employees.
Our team is a collaborative, multi-disciplinary group consisting of Residential, Day Habilitation, Nursing, Psychology and Case Management professionals who share information and strive to jointly develop individualized services that will deliver the most effective and supportive care to the people we serve.
Download more requirements and benefits by clicking HERE.

Statement of Nondiscrimination

Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person on the basis of age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.

Administration

Reports To: Human Resources Director

Position Summary:

Primary function of the Assistant Human Resources Director is to coordinate HR policies and programs with emphasis on the benefits and compensation areas, insuring that the organization is in full compliance with applicable laws and regulations. In addition, the position works closely with the Director of Human Resources in developing, implementing and evaluating ongoing HR policies, programs, functions and activities. The position also assists with the safety efforts and acts as co-chair for the safety committee.

Essential Job Functions:

  • Plan, direct and supervise all activities relating to administration and maintenance of payroll and employee benefits programs. Develop, implement and control programs in a manner that ensures cost effectiveness, market competitiveness and internal equity among employees.
  • Working with line management, provide advice (coaching & counseling) on performance management to include employee relations cases. As necessary conduct formal investigations in response to complaints ensuring that management actions are in compliance with appropriate Company policy, state, federal and local laws. Record keeping of case files and coaching provided in the HR case management system.
  • Manage organization's safety efforts, including serving on the safety committee.
  • Administer benefits programs, including conducting analysis and serving as primary contract with providers (including group health and life), workers' compensation, unemployment and retirement plans.
  • Oversees, coordinates, facilitates, and monitor various human resource programs, such as benefits administration, workers’ compensation and return to work, employee recognition program, and tuition remission.
  • Monitors workers’ compensation claims and acts as a contact for third party administrators; works directly with supervisors to assure documentation is complete and timely; assists in identifying light assignments, research case files and provides information to third party administrator; maintain monthly and annual reports, such as OSHA’s Log 300, as directed.
  • Communicates to employees provisions of benefits; acts as a liaison between employee and insurance provider to resolve problems; provides assistance to employees regarding a variety of benefit issues.
  • Ensure company compliance with provisions of Employee Retirement Income Security Act and the Affordable Care Act. Oversee the preparation of reports and applications required by law to be filed with federal and state agencies, such as Internal Revenue Service, Department of Labor, and other regulatory agencies. Review and analyze changes to state and federal laws pertaining to benefits and report necessary or suggested changes to the Director of Human Resources.
  • Assist the HR Director in the daily administration of other HR services as directed or assigned, including promotions, transfers, administration, affirmative action/EEO compliance, job classification, performance evaluation, and employee relations in accordance with quality management principles and overall objectives of the organization.
  • Maintains automated HR/Payroll system (HRIS) including position control, employee record keeping, job classification codes, EEO Codes and the like; prepares queries and produces reports as needed.
  • Develop, prepare, generate and analyze ongoing and ad-hoc special reports pertaining to employee personnel information and data, including issues such as benefits costs, staffing levels/deployment, turnover, absenteeism, affirmative action/EEO, compensation, promotions, etc. Effectively utilize the data processing system to obtain, store and analyze pertinent data and information.
  • Maintain and expand knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management. Identify trends that could affect organizational objectives and/or operational resources. Interpret appropriate laws and policies and advise management, employees and retirees accordingly.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Thorough understanding of employment laws as warranted.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Strong analytical and problem-solving skills.
  • Strong leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Proficient with Microsoft Office Suite or related software.
  • Experience with payroll processing and ADP Software.

Education and Experience:

  • BS/BA in human resources or other business-related field or an equivalent amount of experience and training.
  • At least five years of human resource experience.
  • SHRM Certified Professional (SHRM-CP) credential preferred.
  • Strong employee relations and performance management experience.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Department: Administration

Shift: 40 Hours; working 3rd Shift and every other weekend

Description of Duties:

This position is responsible for oversight of the care of the children and adults at Crystal Springs, Inc. in the absence of managerial and administrative staff. Provide on-campus supervision and monitoring of campus grounds, support and coordination as well as crisis management and quality assurance. Provide managers and administrators with comprehensive standard and crisis reporting and ensure that all areas of Crystal Springs, Inc. are responsive to needs of staff, individuals and families served. This position is also responsible for maintaining compliance with policies, procedures, and regulations.

Requirements:

Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and or mini-vans safely according to Massachusetts driving laws. Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Experience:

Experience as a supervisor required; valid driver’s license for at least 6 months with good driving record required.

Training/Special Skills:

Bachelor’s Degree preferred. The ability to effectively supervise and direct staff as well as make critical and thoughtful decisions is a priority. Must have strong initiative and be able to multi-task. Solid professional demeanor and role modeling competencies are very important. Must attend and participate in appropriate trainings and meetings to keep abreast of current information and necessary competencies.

Work Record:

Dependability and flexibility a must; attendance records should be excellent.

Adult Program

Reports to: Director of Adult Residential Services

Shift: Full-Time; Requires Flexible Schedule

Job Summary:

  • The Assistant Director of Adult Residential Services under the direction of the Director of Adult Residential Services provides appropriate management and role modeling in a therapeutic environment. He/she works as a part of a collaborative team establishing and maintaining effective communication and support among co-workers and with families.
  • The Assistant Director of Adult Residential Services is responsible for the clear and effective implementation and monitoring of policies, procedures and protocols governing residential care. He/she must also provide on-going, proactive assessment of staff and processes with particular emphasis on safety and wellbeing of our students and the maintenance of a nurturing and supportive environment. He/she must be responsive in formulating corrective actions for any identified deficiencies. This person is responsible for managing the resources so as to maximize the quality of residential services and promote the growth and development of program staff.
  • This position is directly accountable to the Director of Adult Residential Services who provides supervision and training. The Assistant Director of Adult Residential Services is a salaried position, who is exempt from overtime, and at all times abides by Agency confidentiality policies. Due to the nature of the workflow and level of responsibility, the Assistant Director of Adult Residential Services maintains a flexible schedule, which may go beyond a forty-hour work week.

Competencies/Skills:

  • Demonstrated multi-demand, results focused and organized work orientation and skill
  • Demonstrated ability to assess and manage team dynamics and development as an on-going activity
  • Demonstrated knowledge and commitment to the agency’s mission, vision, values and goals through leadership.
  • Demonstrated ability and commitment to function as a healthy & therapeutic role
  • Demonstrated fairness, forethought and good judgment in decision making.
  • Demonstrated understanding and adherence to the agency’s trauma-informed and family-centered care and treatment philosophy and protocols.
  • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to nurture good working relationships.
  • Demonstrated effective utilization of verbal & physical crisis intervention techniques (CPI).
  • Demonstrated ability to complete MAP certification.
  • Demonstrated ability to model and reinforce skills in the program and out in the community while fostering independence.
  • Demonstrated understanding of general environmental & safety policies/procedures with a focus on PICA safety.
  • Demonstrated understanding and ability to attend to all required documentation.
  • Demonstrated ability to assist residents and supervise staff with regard to with personal care development and maintenance as appropriate.
  • Demonstrated understanding of client confidentiality regulations and protocols (HIPAA).
  • Demonstrated knowledge of computer skills.
  • Demonstrated ability to maintain professional relationships with coworkers, individuals’ families and other stakeholders while remaining non-judgmental, objective and upholding appropriate boundaries.
  • Demonstrated ability to plan, organize, set goals and follow through on tasks as well as motivating staff and fostering opportunities for teamwork.
  • Demonstrated knowledge of budgetary management.
  • Demonstrated knowledge of policies and procedure for reporting suspected abuse & neglect.
  • Demonstrated ability to understand conflict management and dispute resolution.
  • Demonstrated understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
  • Demonstrated understanding of Human Resources functions and protocols.
  • Demonstrated ability to direct work flow of residence, day to day planning and scheduling.
  • Demonstrated ability to understand and ensure compliance with licensing & funding agent regulations and procedures.

Duties & Responsibilities:

  • In conjunction with the Director of Adult Residential Services, participate in the recruitment and hiring of Residential Counselors, Community Supporters, Lead Staff, Program Director, and Assistant Program Director and recommend competent and qualified personnel for authorized vacant positions.
  • Assist Director of Adult Residential Services in the training, monitoring and supervision of Residential Counselors, Community Supporters, Lead Staff, Program Director, and Assistant Program Director in a consistent and proactive fashion in order to sustain and/or improve job performance and in a manner which recognizes staff’s skills and achievements.
  • Under the supervision of the Director of Adult Residential Services, responsible for the clear and effective implementation and monitoring of policies, procedures and protocols governing Residential care.
  • Assist Program Director in planning, scheduling and conducting appropriate in-services for Residential Staff.
  • Maintain on-going, proactive assessment of the implementation of residential policies, procedures and protocols with particular emphasis on health and safety and assist the Director of Adult Residential Services in formulating corrective actions for any identified deficiencies.
  • Attend residential documentation audits and ensure that any identified deficiencies are corrected in an appropriate and timely manner.
  • Attend Safety and Hygiene Committee meetings and audits and ensure that any identified deficits are corrected in an appropriate and timely manner.
  • Attend other meetings as directed in the absence of the Director of Adult Residential Services.
  • Assume oversight of respective residence(s) in absence of Program Director and Assistant Program Director.
  • Attend workshops/seminars to maintain and improve professional knowledge and skill base
  • Consistently exercise responsibilities as a member of the residential management team, in such a way as to reinforce the philosophy of care and program protocols.
  • Understand and professionally represent the obligations, functions, programs, and services of the agency and their relation to staff, individuals and the community.
  • Abide by mandates regarding confidentiality and ethics as per federal, state and agency and policy procedures.
  • Consult with other departments in order to facilitate an environment of inter-departmental support, thus insuring that individuals’ medical, behavioral, and habilitation objectives are implemented within the residential setting.
  • Develop and maintain positive and collaborative communications/relations with direct care, supervisory, management and administrative staff as well as the people we support, families, state agency personnel, and other collaborative resources.
  • Under the supervision of the Director of Adult Residential Services, ensure the overall coordination and implementation of residential aspects of care and monitoring of the people we support (i.e., health and hygiene, habilitation and social/emotional wellbeing)
  • Under the supervision of the Director of Adult Residential Services, ensure the overall coordination and implementation of residential aspects of residential household management (i.e., meals, cleanliness and safety).
  • Perform ongoing residential employee performance observation and assessment, in-program coaching and modeling. Engage in self-evaluation to establish goals for professional development.
  • Ensure that overall program functions are in compliance with applicable regulatory, licensure and accreditation standards and that the program’s scope of service strives to meet and exceed the needs and expectations of internal and external customers.
  • Provide disciplinary action as needed in a fair, objective and timely manner with an emphasis on positive staff development.
  • Participate in an alternating on-call rotation with the Director of Adult Residential Services and maintain phone and email availability during standard business hours to attend to varying needs of the people we support, staff, administration and other stakeholders.
  • Function as a support and resource to the Director of Adult Residential Services and all other Residential staff.
  • Readily accept feedback from supervisors, colleagues, and staff and foster a safe environment for dialogue and disagreement
  • All other duties as assigned.

Qualifications:

  • Bachelor’s degree in social work, health, human services, education, psychology or related field plus (1) year of human service experience, particularly with adults plus (1) year of supervisory experience in any field
  • Positive appraisal of a two question writing sample(conducted during interview session)
  • Must hold a valid driver’s license for at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Location: Assonet

Department: Adult Residential Program

Shift: Primarily 2nd Shift but requires flexibility

Job Summary:
The Assistant Program Director will be responsible for supervision, individuals, staff program development and general maintenance and operations of a residence(s) for adults with intellectual/developmental disabilities.

Essential Functions of Position:

  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Promotes a respectful and dignified living environment for all individuals at all times.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
  • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, and other support staff
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Other duties and projects as assigned by Crystal Springs, Inc.

Program Management and Operations Responsibilities:

  • Provides coverage of other Adult Residential programs as needed
  • Resolves problems, facilitates meetings and assigns tasks.
  • Facilitates agency’s financial and budgetary procedures including petty cash, individual’s petty cash, individual’s bank accounts and payroll.
  • Ensures compliance with Crystal Springs’ policies and procedures for both individuals and supporters.
  • Develops and monitors a programmatic schedule.
  • Ensures proper maintenance of the physical site, reporting all necessary maintenance issues to Maintenance Department in writing.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Follows and implements all program safety/hygiene procedures.
  • Evaluates work performance of direct reports as specified by Crystal Springs’ personnel policies.
  • Interviews and hires direct reports as needed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Limited supervisory responsibilities
  • Directly responsible to and supervised by the Program Director 2

Competencies:
1. Customer/Person-centered focused.
2. Ethical Conduct.
3. Leadership skills.
4. Personal Effectiveness/Credibility.
5. Thoroughness.
6. Time Management/organization skills

Education/Experience Qualifications:

  • High School Diploma or Associate Degree
  • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Available Positions:

Day Hab Aide; 35 hours; 8:30am - 4:00pm; Monday through Friday

Day Hab Aide (Float); 35 hours; 8:30am - 4:00pm; Monday through Friday

Day Hab Aide (1:1); 20 hours; 10:00am - 2:00pm; Monday through Friday

Day Hab Aide (1:1); Bi-lingual English/Spanish; 35 hours; 8:30 am – 4:00 p;m Monday through Friday

Job Summary:

This position provides support to an individual in active treatment / teaching of Habilitation goals/objectives and direct care supports in a manner that promotes development of independent and community integration skills and an improved quality of life.

Duties:

  • Provides skilled teaching, supports and evaluation of required programmatic services.
  • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
  • Ability to attend pool with individuals.
  • Maintains and provides all required programmatic documentation such as daily logs, behavioral data collection, collection of data on individual goals/objectives, incident reports, seizure records, accident/injury logs.
  • Take proper and reasonable care of all individual and agency belongings.
  • Perform other duties and projects as assigned by supervising personnel
  • One year’s previous experience working with individuals with severe to profound developmental disabilities.
  • Accessing community daily

Requirements:

  • High School diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals in a Habilitation/Vocational setting.
  • Valid Driver’s license with clean driving record.
  • Ability to pass van driving in-service.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Ability to maintain and conduct functional life skill, behavioral and therapeutic programs.
  • Ability to collect data and maintain records as established within day program.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Reports to: Director of Adult Services

Shift: Full-Time; requires flexible schedule

Position Summary:

  • The Director of Adult Residential Services, under the direction of the Director of Adult Services, provides appropriate administrative planning, oversight and role modeling in a therapeutic environment that promotes the physical, emotional and behavioral health of each individual and assists them in developing adaptive life skills.
  • He/she works as a part of a collaborative, trauma-informed and family-centered therapeutic team establishing and maintaining effective communication and support among co-workers and with families. The team is comprised of clinical and non-clinical staff in the residential program.
  • The Director of Adult Residential Services is responsible for the clear and effective development, implementation and monitoring of policies, procedures and protocols governing Residential care. He/she must be self-directed, creative and strategic.
  • He/she must also provide on-going, proactive assessment of staff and processes with particular emphasis on safety and wellbeing of the people we support and the maintenance of a nurturing and supportive environment.
  • He/she must be responsive in formulating corrective actions for any identified deficiencies. This person is responsible for managing the resources so as to maximize the quality of residential services and promote the growth and development of program staff.
  • This position is directly accountable to the Director of Adult Services who provides supervision and training. The Director of Adult Residential Services is a salaried position, who is exempt from overtime and at all times abides by Agency confidentiality policies. Due to the nature of the workflow and level of responsibility, the Director of Adult Residential Services maintains a flexible schedule, which may go beyond a forty-hour work week.
  • Responsible for the development of clear, workable policies and procedures governing residential care coordination.
  • Ensure that these policies and procedures are implemented, in conjunction with the Assistant Residential Directors and Program Directors.
  • Oversee the recruitment, hiring, and training of the direct reports.
  • Responsible for the recruitment, training and hiring, in conjunction with the Program Directors, of the Residential Managers and Assistant Program Directors.
  • Oversee the community inclusion activities, Safety and Hygiene, CQL certification, etc.

Qualifications:

  • Bachelor’s degree in social work, health, human services, education, psychology or related field + 24 months of human service and DDS experiences, particularly with people with intellectual or developmental disabilities; 3 years of supervisory experience in any field.
  • Must hold a valid driver’s license for at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

Competencies/Skills:

  • Demonstrated understanding of adult residential services including how to establish systems for smooth program functioning and managing staff to carry out the mission of the program.
  • Effectively interpret and anticipate needs
  • Demonstrated knowledge of atypical person with intellectual or developmental disabilities including mild through severe disabilities in physical, health, cognitive, social/emotional, communication, and sensory functioning.
  • Demonstrated ability to hire, supervise, and motivate staff to achieve high levels of residential services performance.
  • Demonstrated effectiveness in functioning without constant and direct supervision or guidance and ability to display sound judgment and make reasonable decisions independently
  • Demonstrated multi-demand, results focused and organized work orientation and skill set
  • Demonstrated ability to assess and manage team dynamics and development as an on-going activity
  • Demonstrated knowledge and commitment to the agency’s mission, vision, values and goals through leadership.
  • Demonstrated ability and commitment to function as a healthy & therapeutic role model maintaining personal and professional self-awareness
  • Demonstrated understanding and adherence to the agency’s treatment philosophy and protocols.
  • Demonstrated receptive and cooperative attitude and effective written, verbal and interpersonal communication skills with others (individuals and their families, supervisors and other professionals) to nurture good working relationships.
  • Demonstrated ability to maintain professional relationships with colleagues, subordinates, individuals’ families and other stakeholders while remaining non-judgmental, objective and upholding appropriate boundaries.
  • Demonstrated effective utilization of verbal & physical crisis intervention techniques.
  • Demonstrated understanding of general environmental & safety policies/procedures with a focus on PICA safety.
  • Demonstrated understanding and ability to attend to all required documentation.
  • Demonstrated understanding of client confidentiality regulations and protocols (HIPPA).
  • Demonstrated functional knowledge of computer skills.
  • Demonstrated knowledge of budgetary management.
  • Demonstrated knowledge of policies and procedure for reporting suspected abuse & neglect.
  • Demonstrated ability to understand conflict management and dispute resolution.
  • Demonstrated understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
  • Demonstrated understanding of Human Resources functions and protocols.
  • Demonstrated ability to understand and ensure compliance with licensing & funding agent regulations and protocols.

Locations: Assonet

Program: Adult Residential

Position Level: Exempt

Job Summary:
The Program Director I will be responsible for providing administrative, clinical and programmatic operations of the adult residential programs supporting individual supervision, individuals, staff program development, coordination of care, and general maintenance and operations of a residence(s) for adults with intellectual/developmental disabilities.

Essential Functions of Position:

  • Ensure the quality of support for the people supported with prominence on independence, self-determination, health and safety.
  • Promote a respectful and dignified living environment at all times for the people we support.
  • Maintain ongoing professional communication with supervisor and all stakeholders.
  • Meet with team on a routine basis to discuss program operations and the people supported.
  • Support the people we support in the development of their person-centered ISP and implement plans
  • Foster and maintain professional partnerships with all stakeholders through active communication
  • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
  • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
  • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
  • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
  • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
  • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
  • Administers medications as established by MAP certification.
  • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
  • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
  • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
  • Provides on-call coverage as scheduled and ability to work various shifts
  • Identifies need for and arranges for attainment of additional support services.
  • Provides specialized training and instruction to residential supporters, community supporters, lead staff and other support staff.
  • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
  • Cooperates and participates in internal investigations
  • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
  • Other duties and projects as assigned by Crystal Springs, Inc.

Staff Management and Development:

  • Ensure program coverage based on funding source standards. Coordinate staff coverage with the scheduler.
  • Act as advocate and role model for the people we support, staff and all other stakeholders
  • Interview and hire prospective employees in a timely manner.
  • Complete orientation documentation, monthly check-ins, and annual evaluation on all assigned program staff in a timely manner.
  • Ensure that your direct reports adhere to Crystal Springs’ policies and procedures.

Quality Management:

  • Ability to identify program needs and address them and seeking assistance as needed.
  • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
  • Assumes responsibility for the basic care of assigned program vehicle.
  • Ensures appropriate use of agency petty cash, gas cards, grocery/housekeeping funds and funds
  • belonging to the people we support

  • Complete score cards/audits to ensure ongoing compliance with funders’ standards.
  • Participate in internal and external reviews.
  • Ensure highest quality for safety and infection control procedures are followed.

Personal Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
  • Demonstrated supervisory and management experience.
  • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
  • Ability to work as an effective change agent.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Supervisory Responsibilities:

  • Supervision of Assistant Program Director, Residential Supporters and Community Supporters of assigned programs
  • Directly responsible to and supervised by Assistant Director of Adult Residential Services
  • Assumes full responsibility over assigned programs in the absence of the Assistant Director of Adult Residential Services and Director of Adult Residential Services as assigned by the Director of Adult Services.

Competencies:

    1. Customer/Person-centered focused
    2. Ethical Conduct.
    3. Leadership skills
    4. Personal Effectiveness/Credibility
    5. Effective Critical Thinking and communication skills
    6. Time Management/organization skills

Education/Experience Qualifications:

  • Bachelor’s Degree Preferred or
  • Associate Degree and 3 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.
  • 5 years of experience working in a supervisory role caring for people with intellectual/developmental disabilities.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;
  • Some duties performed in a rehabilitation pool.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.
  • Provide 24 hour on-call on a rotating basis to ensure program oversight, staff coverage and access to various resources

Full-time: 2nd & 3rd shifts; Part-time: All shifts

Description:

The Residential Supporter provides direct care services in a manner that promotes development of independent and community living skills and an improved quality of life to adults living in residential homes.

Qualifications:

  • Teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, safety rules, community inclusion/activities, banking and budget management, cooking, shopping. Encourages individuals to utilize developing skills to the fullest extent possible.
  • Assists and supports in developing and implementing program activities.
  • Accompanies and transports individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle (wheelchair vans) or supporter car.
  • Assists in providing crisis assessment, prevention and needed intervention according to trained Crisis Prevention Intervention (CPI).
  • Demonstrated physical capacity to assist individuals with mobility impairments as needed.
  • Attend pool, with individuals, up to and including lifting and swimming as needed.

Requirements:

  • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals.
  • Ability to pass an acceptable Criminal Records Check (CORI).
  • Must complete Medication Administration (MAP) training/certification within 3 months of hire date.
  • Ability to work effectively and collaboratively with individuals, other care providers, family and community members in a respectful manner.
  • Must be able to fluently read, write, and speak English for the safety of the individuals we serve due to the programs and health issues individualized for each person.
  • Must be able to lift heavy weight (up to 100 pounds) with assistance from another person or a mechanical device.
  • Must be able to bend, squat, and stand for long periods of time.
  • Valid Driver’s License with clean driving record.

Children’s Program

Department: Behavioral Services

Shift: 40 hours; some flexibility required; some on-call responsibility

Description of Duties:

The Behavior Specialist II is responsible for providing in-service instruction to all staff, (on-going in-service training and orientation of new staff), particularly, in the area of understanding the practice of applied behavior analysis. Provides direct service and in-service instruction to Day Hab, education and residential staff in need of support for the behavioral needs of students and individuals served as well as on-going in-service training and orientation of new staff, particularly in the area of applied behavior analysis. Collaborates with the Behavioral Team under the supervision of a BCBA/BCaBA to collect data for functional behavior assessments, develop behavior support plans and positive behavior supports, develop skill acquisition plans, integrate data collection systems, and conduct treatment integrity checks. Processes fully all referrals for behavioral services for those students and individuals served on his/her caseload.

The Behavioral Specialist II will report to Crystal Springs’ Director of Behavioral Services and may work under the supervision of the Coordinator of Behavioral Services and/or Behavior Specialist III. This is a 40-hour per week position with some flexibility required and some on-call responsibility.

Requirements:

  • Bachelor Degree in Psychology or related field.
  • Experience implementing behavior intervention programs, including experience with persons who have multiple challenges, including severe and challenging behaviors preferred.
  • Valid driver’s license.

Shift: Full-Time; Monday through Friday; 3:00pm – 11:00pm and every other weekend

Sign on bonus available (prorated based on the number of hours worked) up to $1000.00.

POSITION SUMMARY: The LPN will be working within the Children’s Services nursing department providing support to individuals with various medical needs. The LPN is responsible for implementing and monitoring an array of health care and other personal support services designed to enrich the lives of our students with moderate to severe developmental disabilities.

ESSENTIAL DUTIES:

  • Administer medications and implement nursing treatment plans
  • Confer with physicians, dentists, and therapists as appropriate
  • Communicate with/provide necessary information on relevant health issues to parents, guardians, and applicable Agency staff
  • Respond to participant complaints of illness and recommend appropriate action
  • Confer with pharmacists regarding medications and their acquisitions as appropriate
  • Monitor general health status of participants, including hygiene issues and skin integrity
  • Administer minor first aid when necessary
  • Complete all health related documentation requirements
  • Other duties as required by the children’s nursing department

QUALIFICATIONS:

  • LPN, currently licensed in the State of Massachusetts
  • A valid driver’s license with a good driving record
  • Acceptable Criminal Offender Record Information (CORI)

WORK RECORD:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.
Department: Children’s Services – Nursing
Reports to: Children’s Services, RN Director of Nursing
Shift: 40 Hours; Mon – Fri; No Weekends; No Holidays

Position Summary:

The Certified Nursing Assistant/ Medical Assistant works as a member of the Children’s Services Nursing department to provide coordination of care for our students in maintaining their health and well-being by following physicians’ orders, plans of care and appropriate policies, procedures and protocols under the direction of the Director of Nursing and on-duty LPNs. Such care must be in accordance with current federal and state law and regulation, agency policies, procedures and Nursing staff directives to ensure that the highest degree of quality care is maintained at all times for the students of Crystal Springs. The CNA/MA maintains medical supplies inventory at all times by inventorying stock, placing orders, and verifying receipt. Obtains consent and schedules student’s medical appointments; verifying times with patients, nursing staff, and family. Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential. The CNA/MA must possess the ability to act in a professional manner and have the ability to multi-task. Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations. The combined role of the CNA/MA encompasses all duties and responsibilities required of both roles.

Qualifications:

  • High School diploma or equivalent & current MA or CNA certification in the Commonwealth of Massachusetts

Competencies/Skills:

  • Cooperative attitude and effective written, verbal and interpersonal communication skills with students and their families, staff, supervisors and other professionals to nurture healthy and productive working relationships.
  • Understanding of general environmental & safety policies/procedures with a particular focus on Pica safety.
  • Understanding and ability to attend to and complete all required documentation.
  • Ability to assist residents and supervise staff with regard to medically related treatments as well as personal care development within the scope of practice for the CNA or MA certification held
  • Understanding of client confidentiality regulations and protocols.
  • Functional knowledge of computer skills and professional software.
  • Ability to plan, organize, set goals and follow through on tasks as well as fostering opportunities for teamwork.
  • Ability to use caring, therapeutic and supportive communication in all client interactions offering conversation and compassion.
  • Ability to use communication devices (i.e., orientation boards, magic slate, paper/pencil, etc.).
  • Ability to respond promptly and effectively to needs and requests with concern and including ability to provide appropriate responses/answers to requests/questions. If uncertain or unknowledgeable refers staff, family and others to appropriate individuals as indicated.
  • Ability to use clear and legible handwriting with appropriate medical terminology in all documentation including approved abbreviations in medical charting and/or on medical data collection flow sheet forms.
  • Ability and willingness to serve as a team member to support other healthcare team members including other nursing assistants and participates and supports problem-solving activities to optimize care and treatment of our students
  • Demonstrates alertness for care giving processes that need improvement.
  • Demonstrates professionalism and the ability to multitask.
  • Understanding and commitment to the agency’s mission, vision, values and goals through modeling and overall job performance.
  • Demonstrated knowledge of policies and procedure for reporting suspected child abuse & neglect.
  • Demonstrated understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
  • Demonstrated ability to understand and adhere to relevant laws, contractual obligations and licensing regulations.

Duties & Responsibilities:

  • Perform appropriate elements of nursing care and student medical treatment plans as directed by LPNs or Director of Nursing within the scope of practice of certification. Such tasks may include, but are not limited to: Obtaining vital signs; Repositioning non-ambulatory clients; Performing g-tube feeds and flushes, Administering glycerin suppositories and/or enemas, etc.
  • Provide medically related assistance to LPNs as directed including brief student status checks
  • Communicate with and provide necessary information on relevant health issues to Nursing team
  • Check portable O2 tanks and Emergency bags as per schedule
  • Administer minor first aid when necessary.
  • Complete and file all health related documentation requirements as instructed
  • Clean individual student medical equipment (i.e., wheelchairs, feeding pumps, etc.) as per schedule.
  • Maintain cleanliness and order in medication and other supply rooms and areas including cleaning of medical service refrigerators as per schedule or as needed.
  • Assist with answering phones at the nursing station
  • Transcribe messages, other notes and instructions in appropriate places and provide to appropriate nursing staff
  • Retrieve and provide student records and other documentation for clinics, meetings and/or as otherwise directed by nursing staff.
  • Accompany students to class, residences, appointments or emergency trips to ER as needed
  • Attend staff meetings as directed
  • Meet DEEC/DESE requirements for in-service training hours (24 hours-full time)
  • Perform other duties as assigned by on-duty LPNs, LPN supervisors or Director of Nursing within scope of practice.
  • Ensure that medical supplies are properly inventoried and ordered as needed
  • Ordering supplies for nursing including nutritional support formulas
  • Compile data for the year-end report
  • Assist in filing current and back file paperwork
  • Assist with mail drop off and pick up at least twice a day
  • Perform typing and copying of paperwork as needed
  • Track compliance of hearing, vision and dental appointments according to regulations
  • Obtain referrals for appointments as needed
  • Schedule then Confirm medical appointments and notify parents of the appointment
  • Make weekly appointment and pre-sedation schedules
  • Generate medical and treatment consent forms as needed
  • Arrange for all appointments with transportation and staff coverage
  • Keep accurate medical insurance coverage records for residents in conjunction with Clinical Department
  • Be a liaison for parents with appointment and billing concerns
  • Assist the Nursing Department with Prior Approval letters
  • Provide tracking system for prior approvals for medical supplies of residents
  • Meet EEC/DESE/MADDS requirements for inservice training hours (24 hours per year)
  • Monthly insurance update information from Social Services
  • Medical necessity letters when required for insurance payments
  • Fax any new insurance information to vendors when changes
  • Cooperate and participate in internal investigations
  • Complete other special projects or requests from the Director of Nursing as needed
  • Maintain professional certification
  • Any duties and responsibilities performed must be within the scope and practice of the certification held

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Other Requirements:

  • Must hold a valid driver’s license for more at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.
  • High School diploma or equivalent & current MA or CNA certification in the Commonwealth of Massachusetts
Department: Education
Hours: Full-time; Monday through Friday; 7:30 A.M. – 4:00 p.m.

Specific Duties:

    Under the supervision of the Director of Special Education/Lead Teacher, the Medical Transportation Aide will:

  • Help to maintain the cleanliness of the vans.
  • Assist in the classrooms when not needed to transport according to the duties of a teacher aide, i.e., perform direct care of students and assist in providing students with ADLs.
  • Cooperate and participate in internal investigations.
  • Drive regular vans and wheelchair vans to transport students, their equipment and supplies to on campus clinics and/or to outside medical appointments.
  • Safely and effectively lifting children and adults; weights vary but often exceed 100 pounds.

Other Requirements:

  • Must hold a valid driver’s license for at least 6 months and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws.
  • High School Diploma, Experience/specific skills in supporting children with developmental disabilities.
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.

Work Record:

    Consistent exemplary work performance, reliability, flexibility and excellent attendance required. Previous and current work experience and job performance will be reviewed.

Full-time: 2nd & 3rd shifts; Part-time: All shifts

Description:

We are actively seeking Residential Counselor’s for our Children program. This position provides supervision and care to our residents while providing a safe and secure living environment.

Qualifications:

      • High School Diploma or G.E.D. equivalent and/or Bachelor’s Degree in related field preferred or experience/specific skills in working with developmentally disabled individuals
      • Demonstrated ability to work effectively, collaboratively, and respectfully with individuals, other care providers, family, and community members
      • Flexibility to work varying hours to meet the needs of individuals
      • Physical ability to carry, lift, run, and bend as needed
      • Effective oral and written communication skills and ability to speak, write, and read English as required for communication and documentation
      • Must obtain First Aid, CPR, CPI training/certification within 3 months of employment
      • Valid Driver's License; assumes responsibility for maintaining current license and safe driving record
      • Ability to pass a Criminal Records Check (CORI) and mandatory drug test
Department: Children’s Services – Residential
Reports to: Director of Residential Services

Position Summary:

    Reporting to the Director of Residential Services, the Overnight Manager supervises all overnight awake, on-call, and contracted staff and is responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations. The Overnight Manager implements all procedures that ensure: 1) the health, safety, and well-being of the students, and 2) physical safety and cleanliness of the program. In partnership with the Director of Residential Services and the Human Resources department, the Overnight Manager conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency. The Overnight Manager completes all administrative functions within the required time frames. As a member of a collaborative, trauma-informed, and family-centered therapeutic team, the Overnight Manager establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Overnight Manager acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance. The Overnight Manager is responsible for implementing key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations. The Overnight Manager implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP). The Overnight Manager reviews and completes all required documentation and communicates all pertinent information to all stakeholders. The Overnight Manager participates in supervision, team, and other assigned meetings. The Overnight Manager provides direct service to the students as needed. The Overnight Manager is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

    Qualifications:

    • Bachelor’s degree in social work, health, human services, education, psychology or related field plus (6) months of human service experience, particularly with children and/or adolescents plus (3) months supervisory experience preferred in any field, or
    • Associates degree or (2) years of equivalent college experience + (9) months of human service experience, particularly with children and/or adolescents + (6) months of supervisory experience preferred in any field, or
    • High School diploma plus (18) months of human service experience, particularly with children and/or adolescents plus (6) months supervisory experience in any field preferred
    • Must be at least 18 years old
    • Must maintain a valid driver’s license

    Competencies/Skills:

    • Demonstrated ability and commitment to function as a healthy & therapeutic role model maintaining personal and professional self-awareness.
    • Demonstrated fairness, forethought and good judgment in decision making.
    • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to foster good working relationships.
    • Demonstrated effective utilization of verbal & physical crisis intervention techniques (CPI).
    • Demonstrated ability to model and reinforce skills in the program and out in the community while fostering independence.
    • Demonstrated understanding of general environmental & safety policies/procedures.
    • Demonstrated understanding and ability to attend to and complete all required documentation.
    • Demonstrated ability to assist residents with personal care development and maintenance as appropriate.
    • Demonstrated understanding of client confidentiality regulation and protocols (HIPAA).
    • Demonstrated knowledge of basic computer skills.
    • Demonstrated ability to plan, organize, and follow through as well as supervise and motivate others.
    • Demonstrated ability to maintain professional relationships with co-workers, professionals, residents’ families, to remain non-judgmental, stay objective and uphold appropriate boundaries.
    • Ability to remain awake on the overnight shift.

    Essential Duties & Responsibilities:

    • Supervises all overnight awake, on-call, and contracted staff
      • Monitors and assists with change of shift activities and personnel
      • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios. Assigns break coverage on-shift.
    • Responsible for the quality of the direct support services provided, including daily operations that meet Federal, State, and agency compliance regulations.
      • Implements crisis intervention techniques in accordance with policy, procedure and agency training.
      • Understands and professionally represents the obligations, functions, programs, and services of the Agency and their relation to staff, students and the community.
      • Abides by mandates regarding confidentiality and ethics as per federal, state and agency policy and procedures.
    • Implements all procedures that ensure the health, safety, and well-being of the students.
      • Physically rotates through all Children’s Program campus residences throughout third shift to provide monitoring, supervision, support and assistance to staff on-duty.
      • Monitors Awake Overnight staff to ensure that they are awake and alert at all times.
      • Monitors Awake Overnight staff to ensure that they are performing expected duties including appropriate bed checks and student care and assistance.
      • Conducts reviews of appropriate shift documentation to ensure consistent and appropriate completion (i.e., Incident/observation reports, logs, bed checks, pica sweeps, clinical books, etc.)
      • Conducts thorough walkthroughs of residences including physical checks on students to ensure safety and well-being.
      • Assists and supervises staff and students in areas of student self-care while fostering independence and ensuring dignity and respect are honored.
      • Ensures that student briefs checks are completed and/or toileting programs are followed.
    • Implements all procedures that ensure physical safety and cleanliness of the program.
      • Monitors Awake Overnight staff to ensure that they are performing expected duties cleaning and other tasks as assigned.
      • Conducts thorough walkthroughs of residences to ensure safe and hygienic environments.
    • In partnership with the Director of Residential Services and the Human Resources department, conducts Overnight Awake Staff supervision, provides performance management, staff development, staff evaluations and assesses staff training needs with consistency.
      • Conducts Overnight Awake Staff training policies, procedures and protocols.
    • Completes all administrative functions within the required time frames.
    • Establishes a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills.
    • Acts as the primary leadership mentor for the Awake Overnight Staff by providing necessary developmental training support and ensuring mandatory training compliance.
      • Functions as a support and resource to the House Manager and Overnight Awake staff.
    • Implement key objectives, ensuring high standards of direct care and ongoing monitoring and management of operations.
      • Ensures that appropriate staffing ratios for his/her shift and incoming shift are maintained or coordinated as necessary to preserve compliance with state mandated staffing ratios.
      • Assigns break coverage on-shift.
      • Consistently acts, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.
    • Implements students’ Individual Education Plans (IEP), Individual Service Plans (ISP), and Individual Treatment Plans (ITP).
      • Implements both agency and individualized behavior support practices using appropriate techniques to monitor, assess and document situations and student status.
    • Reviews and completes all required documentation and communicates all pertinent information to all stakeholders.
      • Liaisons with the Educational Director, other supervisors and administrators as applicable to ensure appropriate transfer of relevant written and verbal program information to incoming staff.
      • Communicates with the on-duty Program Supervisors regarding on-shift related issues.
      • Conducts information and status reporting and reviews with House Managers at least weekly via email and in-person a minimum of twice a month or as needed to ensure an appropriate flow of information.
      • Ensures that all parent, agency and state notifications are made as necessary and required.
    • Participates in supervision, team, and other assigned meetings.
      • Attends weekly check-ins with Residential Director and/or Assistant Residential Director.
      • Readily accepts feedback from supervisors, colleagues, and other staff and foster a safe environment for dialogue and disagreement.
      • Attends all staff meetings, and mandatory in-service trainings as required by state licensing and/or Crystal Springs.
      • Engages in self-evaluation to establish goals for professional development.
    • Provides direct service to the students as needed.
      • Transports or to provide ratio coverage during the overnight shift hours in the event of a student emergency care visit to a hospital.
      • Coordinates and ensures transportation of students in a safe and secure manner following state and agency transportation policies.
    • All other duties as assigned.
    • Other Requirements:

      • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;
      • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.

Department: Children’s Services - Residential

Reports to: Director of Nursing

FSLA Status: Exempt

POSITION SUMMARY: The Nursing Supervisor functions in a supervisory/management position, primarily on 2nd shift with some flexibility for other shifts as necessary under the direction of the Director of Nursing. He/she is responsible for on-shift coordination of care for our students in maintaining their health and wellbeing by following physicians’ orders, plans of care and appropriate policies, procedures and protocols. The Nursing supervisor assesses children’s medical status routinely and as needed and directly supervises LPN’s, CNA’s, and MA’s providing medical care to students of Crystal Springs. The Nursing Supervisor must at all times, act in a professional manner and have the ability to multi-task.

QUALIFICATIONS:

  • Licensed Practical Nurse currently licensed in the State of Massachusetts in good standing

COMPETENCIES/SKILLS:

  • Demonstrated ability to perform nursing medical assessments, effectively triage day-to-day emergencies, phone calls and/or other medically related situations that may arise.
  • Demonstrated ability to review, analyze and make recommendations on relevant incident reports
  • Demonstrated ability to effectively review and interpret lab, x-ray and other evaluation reports and consults.
  • Demonstrated ability to effectively communicate with in-house physicians, outside specialists, funding agencies and parents/guardians as needed.
  • Demonstrated professionalism and the ability to multitask.
  • Demonstrated knowledge and commitment to the agency’s mission, vision, values and goals through leadership.
  • Demonstrated ability and commitment to supervise others, communicate and otherwise function as a healthy & therapeutic role model.
  • Demonstrated fairness, forethought and good judgment in decision making.
  • Demonstrated understanding and adherence to the agency’s culture of care expectations and family-centered care and treatment philosophy and protocols.
  • Demonstrated cooperative attitude and effective written, verbal and interpersonal communication skills with others (students and their families, supervisors and other professionals) to nurture healthy and productive working relationships.
  • Demonstrated understanding of general environmental & safety policies/procedures with a particular focus on Pica safety.
  • Demonstrated understanding and ability to attend to and complete all required documentation.
  • Demonstrated ability to assist residents and supervise staff with regard to with medically related treatments as well as personal care development and maintenance as appropriate.
  • Demonstrated understanding of client confidentiality regulations and protocols.
  • Demonstrated knowledge of computer skills.
  • Demonstrated ability to plan, organize, set goals and follow through on tasks as well as motivating staff and fostering opportunities for teamwork.
  • Demonstrated knowledge of policies and procedure for reporting suspected child abuse & neglect.
  • Demonstrated understanding and sensitivity to cultural, ethnic, racial, and socio-economic issues.
  • Demonstrated ability to understand and adhere to relevant laws, contractual obligations and licensing regulations.

DUTIES AND RESPONSIBILITIES:

  • Assist the Director of Nursing with oversight and management of the Nursing department.
  • Function as a support and resource to all Nursing department staff.
  • Forward any interdepartmental matters to the Director of Nursing
  • Implement both agency and individualized support practices utilizing appropriate techniques to monitor, assess and document medically related situations and client status.
  • Review documentation by department staff to ensure compliance with applicable law and regulation and in accordance with best nursing practices.
  • Assist in ensuring that students’ physical, dental, audiology, ophthalmology exams and lab work are up-to-date
  • Assist the Medical Director or other consulting specialists on-site or via telephone and email.
  • Responsible for completion of quarterly progress notes, admission treatment plans/IHCPs and other necessary documentation
  • Attend quarterly and IEP meetings, intake & discharge meetings as well as contingency and transition meetings as needed.
  • Attend appointments/field trips with students as needed.
  • Conduct and assist other nurses with medication and treatment administration.
  • Function as a trainer to Crystal Springs employees (nursing and non-nursing staff) with departmentally relevant topics as needed during orientation and on-going staff development processes.
  • Assist with nursing schedule and payroll as needed
  • Conduct 1:1 supervisions with Nursing department staff as assigned
  • Provide oversight and supervision of the Medical Services building staff as well as any children being treated or housed in the building in the absence of the Director of Nursing.
  • Participate in an on-call rotation and maintain phone and email availability during standard business hours to attend to varying needs of the client, staff administration and other stakeholders.
  • Understand and professionally represent the obligations, functions, programs, and services of the agency and their relation to staff, students and the community.
  • Abide by mandates regarding confidentiality and ethics as per federal, state and agency and policy procedures.
  • Attend all staff meetings and in-service trainings as required.
  • Readily accept feedback from supervisors, colleagues, and staff and foster a safe environment for dialogue and disagreement.
  • All other duties as assigned.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Environmental Conditions:

  • Duties are performed indoors and outdoors accompanying members to various activities, events and appointments;

Physical and Other Demands:

  • Ability to hear alarms, phones, and communications from adults and employees in short and long range;
  • Ability to lift at least 100 pounds with another employee or lifting equipment more than twice during each shift;
  • Ability to bend, kneel, squat and stand for long periods of time throughout the shift (more than 15 minutes at a time, 8 or more times during the shift);
  • Ability to reach above the shoulders at least four times during a shift, often lifting an item of weight;
  • Ability to grasp, retrieve, pinch and hold small items frequently throughout the shift, at least once every ten minutes;
  • Ability to assist the adults in rehabilitation pool, which is 4 feet deep and at least 90 degrees air and water temperature, at least twice per week for periods of an hour at a time;
  • Ability to walk and run with or alongside the members we support when assisting them to and from day programs, residences, during community activities, and within the residences constantly for periods of time exceeding a half an hour;
  • Ability to train and perform procedures surrounding CPR, First Aid, physical restraints and crisis intervention for the safety of the residents and staff;
  • Ability to manage and handle stressful and emotionally charged interactions and situations.

Other Requirements:

  • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws.
  • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations (EEC and DESE) and to further develop the skills necessary for continued employment and advancement.
Location: Assonet

Shift: 40 hours; primarily 2nd shift

Position Summary:

The Children’s Program Residential Shift Supervisor is primarily a second shift position which provides appropriate role modeling in a therapeutic environment that promotes the physical, emotional and behavioral health of each student and assists them in developing adaptive life skills. The Shift Supervisor provides supervision and coordination of shifts with regard to activities and structure, documentation, monitoring and maintenance of environmental safety and staff performance and interactions. Shift Supervisors work as a part of a collaborative, trauma-informed and family-centered therapeutic team. He/she is expected to establish open communications and support among co-workers and is directly accountable to the House Manager who provides on-going supervision and training. The Residential Shift Supervisor is a non-exempt, hourly employee who at all times abides by the agency’s policies & procedures.

Due to the nature of the workflow and level of responsibility, the Residential Shift Supervisor maintains a flexible schedule including every other weekend with 1st shift flexibility.

Qualifications:

  • Bachelor’s degree in social work, health, human services, education, psychology or related field plus 6 months of human service experience, particularly with children and/or adolescents plus 3 months supervisory experience in any field, or
  • Associates degree or 2 years of equivalent college experience plus 9 months of human service experience, particularly with children and/or adolescents plus 6 months of supervisory experience preferred in any field, or
  • High School diploma plus 18 months of human service experience, particularly with children and/or adolescents plus 6 months supervisory experience in any field preferred.
  • Must be at least 18 years old.
  • Must maintain a valid driver’s license.

Duties & Responsibilities:

  • Responsible for on-shift supervision and care of the students; i.e., health and hygiene, education and social/emotional well-being.
  • Supervise the interactions and activities of staff and students and ensure active engagement in day-to-day structured and unstructured recreational activities. Assist with use of pool, gym, sensory room and other on-campus recreation activities.
  • Ensure the completion of requirements of daily tasks for household management including, but not limited to: meal preparation, housekeeping (cleanliness and safety), shopping, monitoring of clients and their daily living activities and minimizing safety and risk issues in the physical environment.
  • Ensure that all necessary documentation is completed on shift, including but not limited to: behavioral data; incident/observation reports; shift communication log and report; and Individual student clinical books.
  • Implement crisis intervention techniques in accordance with policy, procedure and agency training.
  • Consistently act, as a member of the residential management team, in exercising responsibilities in such a way as to reinforce the residential philosophy and program protocols.

Language/Communication Skills:

  • Ability to communicate clearly and effectively in spoken and written English; and to read and comprehend work related documents which are almost exclusively written in English.

Other Requirements:

  • Must hold a valid driver’s license for at least 6 months, willing and able to drive the Company’s wheelchair and/or mini-vans safely according to Massachusetts driving laws;

Reports to: Director of Special Education/Lead Teacher

Hours Worked: Full-Time; 40 Hours; Flexible

Shift: Monday – Friday

Qualifications: Bachelor’s degree required. Massachusetts Special Needs Teaching Certification, Severe Special Needs preferred.

Specific Duties:

    Under the supervision of the Director of Special Education and Lead Teacher, the Special Education Teacher will:

  • Develop, coordinate and participate in the implementation of the educational programs for all students in the areas of academics, fine and gross motor skills, language skills, behavioral/social development and activities of daily living (feeding, dressing, personal hygiene, toileting and domestic skills)
  • Monitor the overall educational progress of students in the class
  • Develop the Individualized Educational Plan (IEP) or assist with the development of an IHP for each student in the class
  • Submit all student-related paperwork, including: annual educational summary, annual IEP with goals and objectives, six month reviews, quarterly reports and lesson plan books and attendance roll books
  • Provide supervision and evaluation for classroom teacher aides
  • Provide training to teacher aides, including Curriculum Frameworks
  • Confer with support personnel (i.e., psychology, speech therapy, physical therapy, occupational therapy, living unit, recreation and nursing personnel) in order to provide comprehensive service to each student in the class. Incorporate the goals and recommendations of support services with the daily educational programs

Department: Rehabilitation

Hours: 40 Hours; Monday through Friday, 1st Shift

Job Summary:

    Crystal Springs, Inc. is a private, non-profit school that provides year-round educational, therapeutic and residential services to children ages 3 - 21 living with both physical and intellectual disabilities. We are seeking a full-time SLP to join our team of SLPs and SLPAs. Under the Direction of the Director of Children's Services, the Speech and Language Pathologist is a member of the interdisciplinary team that provides ongoing assessment, evaluation, service coordination, and scheduling of both direct and indirect speech therapy services.

    The ideal candidate will be a team player with excellent communication abilities, strong organizational skills, and a creative approach to speech therapy. Special consideration will be given to applicants with experience in AAC, dysphagia, and sign language. Applicants beginning clinical fellowship will be considered, however, 3 years of experience is preferred.

  • Must be licensed by the Massachusetts Division of Professional Licensure
  • Must maintain certification by the American Speech-Language-Hearing Association (ASHA)
  • DESE educator’s license is preferred but not required.
  • Valid driver’s license for at least 6 months and in good standing: Will travel to different sites according to the program needs
  • Experience with developmental disabilities as well as experience in assessing and developing programming to address individuals with dysphasia
  • Experience with writing goals and training staff on Functional Communication Systems / Programs.
  • Ability to pass a Criminal Records Check (CORI)

Work Record:

    Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Support Services

Department: Food Services

Available Positions:

  • Tuesdays and Thursdays 10:00 am – 6:30 pm and Saturdays 5:30 am – 5:30 pm
  • Saturdays and Sundays 10:00 am – 6:30 pm

Job Summary: We are actively seeking dependable individuals to fill our Dietary Aide positions in our Food Services Department.

Duties/Responsibilities:

  • Responsible for preparing and serving palatable, nutritionally balanced, quality food to residents with specific dietary requirements.
  • Set up all serving carts with sufficient, clean, sanitary dishes and flatware prior to meals.
  • Deliver prepared meals to resident houses.
  • Carefully and completely wash and degrease pots, pans, serving utensils and all working surfaces (food preparation surfaces; sinks) and serving carts.
  • Close down kitchen and lock up at end of shift.

Requirements:

  • Read, write, speak and understand English.
  • Carry up to 30 lbs; bending, stooping and walking.
  • Current driver’s license. There is no public transportation to Crystal Springs. Employees are responsible to arrange for their own transportation and do so in a manner which allows them to arrive in time for their scheduled shift.
  • Meet EEC/DESE requirements for in-service hours.
  • Ability to pass a Criminal Records Check (CORI) and mandatory drug test.

Work Record: Consistent exemplary work performance, reliability, flexibility and excellent attendance required. Previous and current work experience and job performance will be reviewed.

Hours/Shift: Full-Time; 7:00 am to 3:30 pm; Monday through Friday (Requires flexibility as snow removal and sanding are required during inclement weather)

Duties:

  • Monitor and perform routine checks of all outdoor locations for cleanliness, safety and aesthetics
  • Perform and maintain grooming, planting, weeding and mulching of all outdoor areas
  • Ensure all walkways and passages are free of debris and are in good repair
  • Ensure repairs to all outdoor areas are maintained and performed as needed
  • Snow removal; on call responsibilities as weather dependent
  • Meet all requirements for in services

Requirements:

  • Active driver’s license
  • Ability to stand, bend, kneel, climb
  • General groundskeeping experience
  • Ability to lift up to 100 pounds

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

Available Position:

    Hours: Part-Time; 16 hours
    Shift: Tuesdays and Fridays from 5:00 am – 1:30 pm

    Essential Functions:

    • Collect all soiled clothing and bedding from the living units up to 30 lbs.
    • Driver’s license
    • Ability to lift 30 – 50 pounds

    Specific Duties:

    • Sort all soiled clothing and bedding according to color and type of fabric.
    • Appropriately pre-treat any extraordinary or stubborn stains.
    • Wash and dry all clothing and bedding.
    • Fold and sort by individual student and living unit.
    • Return clean clothing and bedding to the proper living unit, mend all torn clothing and bedding.
    • Care and maintenance of dryers and lint traps and clean and polish machinery.
    • Sweep laundry floor and empty trash.
    • Meet EEC/DESE requirement for in-services.
    • Cooperate and participate in internal investigations.

    Requirements:

    • Ability to speak and read English (necessary for proper use of cleaning solvents and detergents as well as name recognition)
    • Ability to operate 30 and 50 pound capacity Hoyt and Unimax commercial washers
    • Ability to operate 30 – 50 pound Hoyt commercial dryers.
    • Laundry workers should also possess basic hand or machine sewing skills
Hours/Shift: Full Time; 7:00 am to 3:30 pm; Monday through Friday (Flexible at the discretion of the Maintenance Manager to provide 365/day 24 hour coverage)

Job Summary:

  • Maintain all buildings, interior and exterior in safe, serviceable condition.

Duties:

  • Monitor and perform routine checks of all electrical systems (lighting system); diagnose system malfunction and correct where possible;
  • Monitor and perform routine checks of all plumbing and heating systems (thermostats, boilers, air conditioning units, water heaters, mixing valves, refrigerator and freezer units); diagnose and correct problems where necessary and possible;
  • Perform repairs on all equipment not under warranty (i.e., vacuum cleaners, dishwashers, disposals, etc.);
  • Basic carpentry skills;
  • Painting (interior and exterior);
  • Snow removal; on-call responsibilities as weather dependent;
  • Meet all requirements for inservices.

Requirements:

  • Experienced Carpenter in General Construction (Licensed Preferred);
  • Active driver’s license;
  • Ability to stand, bend, kneel, climb;
  • General maintenance experience;
  • Ability to lift up to 100 pounds.

Work Record:

  • Consistent exemplary work performance, reliability, flexibility and excellent attendance. Previous and current work experience and job performance will be reviewed.

 

Apply Today!

Apply online today by clicking the link below.
To apply on-line today click here or submit resume and cover letter indicating position applying for to:
recruiting@nullcrystalspringsinc.org
Employment Requirements
Must be 18 years or older; High School Diploma or GED; qualifying background check and safe driving record.
To view the complete list of employment requirements click here.
Company Benefits
For a complete list of company benefits click here.

Awards Programs
Referral Bonus Award Program
Sign-On Bonus Award Program

Applications
Paper applications are available Monday-Friday from 9:00am – 3:00pm in Human Resources, 38 Narrows Road, Assonet, MA
Contact us at:
recruiting@nullcrystalspringsinc.org or
T: (508) 644-3101 x3759
F: (508) 644-3658